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Cloud Native Unica Documentation
Overview
The following table provides information about the Cloud Native Unica guides and the information that they contain.
New Feature or Changes in Functionality
The following are the list of new features or enhancements in Cloud Native Unica 26.1.0:
Before you contact HCL Technical Support
If you encounter a problem that you cannot resolve by referring the documentation, your company's designated support contact can log a call with HCL technical support. Use these guidelines to ensure that your problem is resolved efficiently and successfully.
Overview
This guide gives you a quick glimpse about the basic details of the Cloud Native Unica product and its System Requirements.
An Introduction to Cloud Native Unica
The features and benefits of Cloud Native Unica are as follows:
Software and Hardware Requirements
Before installation or upgrade, please ensure that the systems meet the recommended requirements.
Cloud Native Unica Product Architecture
Pre-installation configurations Downloading the image
Installation
You can install Unica using Helm charts. Override the following Helm chart values using --set name=value.
Post installation configurations
Migration of on-premises applications to Cloud Native Unica
Configuring MaxAI
This guide provides a detailed reference for configuring the values.yaml file for the MaxAI product deployment.
Configuring HCL MaxAI CDM
HCL MaxAI Canonical Data Model (CDM) is a cloud-native data pipeline platform that ingests, normalises, and enriches customer and campaign data from source systems (HCL Unica) into a multi-layered analytical store.
Configuring HCL Detect
This guide describes how Detect is integrated into the Unica Helm chart and how to deploy, configure, and validate Detect components including Detect Server, Detect Engine, Detect Redis, and MariaDB connectivity.
Installing Standalone Superset
Using Red Hat OpenShift
You can use OpenShift to develop and run containerized applications. OpenShift allows applications, and the data centers that support them, to expand from just a few machines and applications to thousands of machines that serve millions of clients.
Uninstalling the chart
New Features or Changes in Functionality
The following are the list of new features or enhancements in Cloud Native Unica 26.1.0:
Performing a Backup
Perform the following steps to take a backup:
Changes to values.yaml
Make the following changes to values.yaml file.
Changes to common-configMap.yaml
Changes to MaxAI Workbench
Changes to MaxAI
The MaxAI 26.1.0 release introduces new services and associated Kubernetes manifests/templates.
Changes to Detect
In the values.yaml file, commonConfigMapMiscData.MODE must include DET for the init container to execute the Detect installation sequence.
JDBC_URL Escaping Requirement in Helm Charts
When configuring the JDBC_URL in the Helm chart, eight backslashes (\\\\\\\\) must be specified for the SQL Server instance separator.
Running the Upgrade
Advanced Deployment Guide
Observability Deployment Guide
You can use this document to set up an observability stack for HCL Unica using industry-standard tools such as OpenTelemetry Collector, Prometheus, and Grafana.
Loki Promtail Integration for Unica
This document describes the logging architecture and integration of Loki + Promtail with HCL Unica running on Kubernetes/OpenShift.