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  4. FAQs and troubleshooting

    This section covers the frequently asked questions and troubleshooting issues.

  5. Frequently Asked Questions

    This topic contains the list of FAQs related to Unica Docker release.

  • Implementation Guides
    • Implementation Guide for Apache Tomcat
    • Implementation Guide for Red Hat JBoss Enterprise Application Platform
      • Docker, Kubernetes, and Helm

        In this release, we have implemented Unica using Docker, Kubernetes, and Helm.

      • Unica Docker support matrix

        Before installation or upgrade, please ensure that the systems meet the recommended requirements.

      • Pre-installation configurations

        Before installing or upgrading to Unica Docker, you should complete some configurations.

      • Unica Helm release architecture

        The following is a diagrammatic representation of the Unica Helm release architecture:

      • Helm chart configuration

        Before you start the installation or upgrade of Unica Docker, you should configure the appropriate configMap YAML files.

      • Installation and verifying the installation
      • Post installation configurations

        The following topics contain details about post installation configurations related to the products of Unica.

      • Upgrading on-premise applications to Docker

        You can upgrade an on-premise version of Unica to the Docker version. The Docker will be deployed on the application server.

      • Scaling Unica containers

        Scaling a deployment ensures creation and scheduling of new Pods. Scaling increases the number of Pods to the new required state. Kubernetes also supports autoscaling of Pods.

      • Deployment monitoring

        The Kubernetes Dashboard is a web-based user interface to monitor deployments.

      • Using Red Hat OpenShift

        You can use OpenShift to develop and runcontainerized applications. OpenShift allows applications, and the data centers that support them, to expand from just a few machines and applications to thousands of machines that serve millions of clients.

      • Product utilities

        You can execute all the utilities of the Unica products in their assigned pods.

      • FAQs and troubleshooting

        This section covers the frequently asked questions and troubleshooting issues.

        • Frequently Asked Questions

          This topic contains the list of FAQs related to Unica Docker release.

          • Question 1

            How do I configure Campaign Docker image to support non-ASCII data?

          • Question 2

            How to install products on locations other than default location mentioned in the common-configMap.yaml file?

          • Question 3

            Why has Unica Docker installed JRE9 and JDK8 on my system?

          • Question 4

            Should the passwords in the jdbc.properties file be encrypted?

          • Question 5

            List the default JDBC drivers provided with the Listener container.

          • Question 6

            What should I do to make /ACOOptAdmin.sh work?

        • Troubleshooting Issues

          This topic contains the list of Troubleshooting issues related to Unica Docker release.

      • Uninstalling the chart
      • Known Issues as on Release 12.1

        The following are the Known Issues in Unica Docker as on release 12.1:

      • Appendix: Description of Helm chart parameters

        The following topics contain description of the parameters present in the configMap yaml files:

    • Implementation Guide for Oracle WebLogic Server

Frequently Asked Questions

This topic contains the list of FAQs related to Unica Docker release.

The list of FAQs are as follows:
  • Question 1
  • Question 2
  • Question 3
  • Question 4
  • Question 5
  • Question 6
  • Question 1
    How do I configure Campaign Docker image to support non-ASCII data?
  • Question 2
    How to install products on locations other than default location mentioned in the common-configMap.yaml file?
  • Question 3
    Why has Unica Docker installed JRE9 and JDK8 on my system?
  • Question 4
    Should the passwords in the jdbc.properties file be encrypted?
  • Question 5
    List the default JDBC drivers provided with the Listener container.
  • Question 6
    What should I do to make /ACOOptAdmin.sh work?
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