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Installation Guides
Installation Guide
An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
Configuring Unica Campaign and Unica Optimize after deployment
After you deploy Unica Campaign, you must verify that the Unica Campaign listener is running, set up the Unica Campaign system user, set Unica Campaign configuration properties, and verify the Unica Campaign installation.
Adding data source properties on the Configuration page
Use the appropriate data source template to add data source properties on the Configuration page for each Unica Campaign data source.
Importing data source templates
The Unica Campaign system tables data source (UA_SYSTEM_TABLES) is supported only on Oracle, DB2®, and SQLServer. Import the data source templates for the user tables by using the configTool utility to support the database types that are not supported for the Unica Campaign system tables.

Installation Guides
- Installation Guide
  An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
  - Installation overview
    An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
  - Planning the Unica Campaign Installation
    When you plan your Unica Campaign and Unica Optimize installation, you must ensure that you have set up your system correctly, and that you have configured your environment to deal with any failures.
  - Preparing data sources for Unica Campaign
    The Unica Campaign runtime environment uses data sources to store user and interaction data.
  - Installing Unica Campaign and Unica Optimize
    You must run the Unica installer to start the installation of Unica Campaign and Unica Optimize. The Unica installer starts the product installer during the installation process. Make sure that the Unica installer and the product installer are saved at the same location.
  - Configuring Unica Campaign and Unica Optimize before deployment
    Before you deploy, create and populate the Unica Campaign , Unica Optimize, and Unica Deliver system tables and register Unica Campaign, Unica Optimize, and Unica Deliver manually.
  - Deploying the Unica Campaign web application
    You can deploy the Unica Campaign web application by using an EAR file or you can deploy the individual WAR files.
  - Configuring Unica Campaign and Unica Optimize after deployment
    After you deploy Unica Campaign, you must verify that the Unica Campaign listener is running, set up the Unica Campaign system user, set Unica Campaign configuration properties, and verify the Unica Campaign installation.
    - Setting the Unica Optimize configuration properties manually
      Set configuration properties for the Unica Optimize listener. You can set the host server name and port for the Unica Optimize. You can configure Unica Optimize to connect to the Unica Platform server by using SSL as well.
    - Verifying that the Unica Campaign listener is running
      The Unica Campaign listener must be running before users can work with any Unica Campaign features. The listener automatically creates a separate unica_acsvr process for each login and each active flowchart. For example, if one user logs in and then opens a flowchart, the listener creates two instances of unica_acsvr.exe.
    - Setting up the Unica Campaign system user
      Set up the Unica Campaign system user to directly access databases. For multiple partitions in Unica Campaign, create a system user for each partition.
    - Adding data source properties on the Configuration page
      Use the appropriate data source template to add data source properties on the Configuration page for each Unica Campaign data source.
      - Importing data source templates
        The Unica Campaign system tables data source (UA_SYSTEM_TABLES) is supported only on Oracle, DB2®, and SQLServer. Import the data source templates for the user tables by using the configTool utility to support the database types that are not supported for the Unica Campaign system tables.
      - Duplicating a data source template
        Duplicate the data source templates to create a new set of configuration properties in the data source category.
    - Unica Campaign configuration properties
      You must specify configuration properties on the Configuration page for a basic installation of Unica Campaign. Additionally, you can use the Configuration page to specify the properties that perform important functions that you can optionally adjust.
    - Mapping user tables in Unica Campaign
      Mapping user tables is the process of making external data sources accessible in Unica Campaign. A typical user table contains information about your company's customers, prospects, or products. The data source can be a database table or ASCII flat file. You must map any data sources that you configured to make that data accessible to processes in flowcharts.
    - Mapping tables for Unica Optimize
      You can exchange data between Unica Optimize and Unica Campaign by mapping the Unica Optimize system tables, contact history tables, and segment membership tables to the Unica Campaign tables.
    - Verfiying the Unica Campaign installation
      If you performed all of the steps to install and configure Unica Campaign, deploy the Unica Campaign web application, and configure Unica Campaign after deployment, you are ready to verify your installation.
    - Verifying the Unica Optimize installation
      If Unica Optimize is installed correctly, you must be able to use the Optimize process in Unica Campaign when you build the Unica Campaign batch flowcharts. To verify, log in to Unica and confirm that you can access Campaign > Optimizes.
    - Setting properties for integration with IBM EMM products
      Unica Campaign integrates with various applications. If required, you can specify configuration properties to set up an integration between Unica Campaign and other products.
    - Additional configuration for enhanced security
      The procedures in this section describe some additional configurations in the web application server. They are optional, but you might want to perform them for enhanced security.
    - Starting the Unica Campaign Advance search agent
      You can use the Unica Campaign Advance search agent to search for flowcharts that you have created in Unica Campaign. You can search for flowcharts only if the Advanced search agent is running when the a flowchart is created or modified.
  - Configuring multiple partitions for Unica Campaign
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions for Unica Optimize
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions in Deliver
    Configure multiple partitions in Unica Deliver to isolate and secure data for different groups of Unica Deliver users. As each partition has its own set of configuration properties, you can customize Unica Deliver for each group of users.
  - Unica Platform utilities
    This section provides an overview of the Unica Platform utilities, including some details that apply to all the utilities and which are not included in the individual utility descriptions.
  - Uninstalling Unica Campaign and Unica Optimize
    Run the Unica Campaign and Unica Optimize uninstaller to uninstall Unica Campaign and Unica Optimize. When you run the uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
  - Unica Campaign web application clustering
    You can configure the Unica Campaign web application (J2EE application) in a cluster by completing additional tasks during the Unica Campaign installation.
  - Installing a clustered listener environment
    Follow these instructions if you want to install a clustered listener configuration. A listener cluster is a set of two or more listeners that act as a unit to provide load balancing and high availability. Unica Campaign listener clusters are Active-Active; meaning each node serves requests using the load-balanced approach. Each Unica Campaign listener provides an interface between front-end clients (such as the Unica Campaign web application) and back-end analytical server processes.

Importing data source templates

The Unica Campaign system tables data source (UA_SYSTEM_TABLES) is supported only on Oracle, DB2®, and SQLServer. Import the data source templates for the user tables by using the configTool utility to support the database types that are not supported for the Unica Campaign system tables.

About this task

The Unica Campaign data source templates are located in the conf directory under your Unica Campaign installation.

To import and export templates, you use the Unica Platform configTool utility, located in the tools/bin directory under your Unica Platform installation. If you are not familiar with configTool, see configTool for details on performing this task.

Here is an example of the command you would use to import the Oracle template into the default partition (Windows™ environment).

configTool -i -p "Campaign|partitions|partition1|dataSources" -f full_path_to_directory_containing_your_Oracle_template\OracleTemplate.xml

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