Uninstalling Unica Campaign and Unica Optimize

Run the Unica Campaign and Unica Optimize uninstaller to uninstall Unica Campaign and Unica Optimize. When you run the uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.

About this task

When you install Unica products, an uninstaller is included in the Uninstall_Product directory, where Product is the name of your product. On Windows™, an entry is also added to the Add or Remove Programs list in the Control Panel.

If you manually remove the files in your installation directory instead of running the uninstaller, the result might be an incomplete installation if you later reinstall a product in the same location. After uninstalling a product, its database is not removed. The uninstaller only removes default files that are created during installation. Any file that is created or generated after installation is not removed.

In addition to the general instructions for uninstalling Unica products, follow the guidelines when you uninstall Campaign :

  • If you have multiple Unica Campaign runtime installations using the same Unica Platform installation, you must remove network connectivity for the Unica Campaign runtime workstation before you run the uninstaller. Failure to do so uninstalls the configuration data for all the other Unica Campaign runtime installations from Unica Platform.
  • You can safely ignore any warnings about failure to unregister with Unica Platform.
  • You can export a copy of your configuration as a precaution before uninstalling Unica Campaign.
  • If you uninstall the Unica Campaign design time environment, after you run the uninstaller, you may need to manually unregister Unica Campaign. Use the configtool utility to unregister full_path_to_Interact_DT_installation_directory\interactDT\conf\interact_navigation.xml and full_path_to_Interact_RT_installation_directory\conf\interact_navigation.xml.
Note: On UNIX™, the same user account that installed Unica Campaign must run the uninstaller.

Procedure

  1. If you have deployed the Unica Campaign web application, undeploy the web application from WebSphere® or WebLogic.
  2. Stop the Unica Campaign listener.
  3. To drop the Unica Optimize tables from the system table database, run the aco_systab_drop.sql script in the ddl directory under your Unica Campaign installation. If the ddl directory exists in the product installation directory, run the scripts that are provided in the ddl directory to drop tables from the system table database.
  4. Shut down WebSphere® or WebLogic.
  5. Stop the processes that are related to Campaign.
  6. If the ddl directory exists in the product installation directory, run the scripts that are provided in the ddl directory to drop tables from the system table database.
  7. Make sure that the IBM SPSS® Modeler Collaboration and Deployment Service (C&DS) is uninstalled.

    Open the Installation Manager and verify that C&DS is uninstalled. If C&DS is not uninstalled, use the Installation Manager to uninstall C&DS.

  8. Complete one of the following steps to uninstall Unica Campaign:
    • Click the Unica Campaign uninstaller that exists in the Uninstall_Product directory. The uninstaller runs in the mode in which you installed Unica Campaign and Attribution Modeler.
    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Unica Campaign and Attribution Modeler by using the console mode:

      Uninstall_Product -i console

    • If you are uninstalling on a UNIX™ environment, navigate to the directory where the uninstaller exists, and run the following command to uninstall Unica Campaign:

      ./Uninstall\ Interaction\ History.

      Note: UNIX™ requires spaces after \.
    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Unica Campaign and Attribution Modeler by using the silent mode:

      Uninstall_Product -i silent

      When you uninstall Unica Campaign by using the silent mode, the uninstallation process does not present any dialogs for user interaction.

    Note: If you do not specify an option for uninstalling Unica Campaign, the uninstaller runs in the mode in which Unica Campaign is installed.