Upgrading to Version 10.1

If you are upgrading from a previous version of HCL Campaign and are using the UBX toolkit, you can now use the HCL Campaign native UBX feature to integrate with IBM Engage.

HCL Campaign has the built in ability to connect to IBM Universal Behavior exchange (IBM UBX). HCL Campaign provides all necessary configurations and utilities to connect to IBM UBX and fetch the events data for contact and response history tracking. HCL Campaign can now track HCL Marketing Cloud events such as email send, email open, email link click, email bounce, sms sent and Interacted sms. HCL Campaign can also download and use all HCL Marketing Cloud and IBM Mobile Push Notification (formerly known as Xtify Mobile Push Notification) events for email, Push and SMS channels.

Consider the following scenarios if you have upgraded to version 10.1:

Table 1. Upgrade Scenarios for HCL Campaign version 10.1.
Upgrading from 10.0.0.x	Description
HCL Campaign with Accelerator	If you are using HCL Campaign with Accelerator to send emails, SMS, and push notifications to IBM Engage, after you upgrade to version 10.1, you can use the Email, SMS, and Push process boxes in HCL Campaign to send messages to IBM Engage.
BM Campaign with UBX Toolkit	If you are using the UBX toolkit to download the Events that are generated by IBM Engage, after you upgrade to version 10.1, you can use HCL Campaign to download the Events. To use IBM Campaign to download Events, complete the following steps: Unsubscribe all the events that are subscribed in the endpoint of type Custom Endpoint. Optionally, you can delete the endpoint. Create a new endpoint of type HCL Campaign and subscribe to events that are supported by IBM Campaign. For more information, see Registering HCL Campaign Endpoint as a Subscriber in UBX. Configure UBX in HCL Campaign and add the authorization key of the endpoint in IBM Campaign. After HCL Campaign configuration is completed, subscribe to the events again. The events are now downloaded in separate tables in the HCL Campaign schema based on the event download schedule configuration. You can query the data in the tables and use in the HCL Campaign flowcharts. For more information, see HCL Campaign system tables Guide. Note: Data in tables that are created by the UBX toolkit is not migrated by HCL Campaign. However, you can continue to use the data from these table.