Configuring scheduled sync

One method for conserving battery life on mobile devices is to reduce the amount of time that they stay connected to the HCL Traveler server. You can also reduce the frequency which the device syncs with the server. These features are possible using scheduled sync.

Apple devices

Scheduled sync options can be found in the Settings application on the device, under Mail, Contacts and Calendar > Fetch New Data. If Push is turned on, the device attempts to stay connected to the server and syncs as soon as new data is available. If you disable push, then you can set the Fetch schedule to every 15, 30 or 60 minutes. You can also turn off the schedule completely by setting the Fetch schedule to Manual mode.

HCL Verse for Android devices

Scheduled sync settings are available from the settings display of the HCL Traveler application. Select the settings for Auto Sync, and then select Schedule. You can set the behavior for two time periods; a peak time schedule and an off-peak schedule. The sync settings can be any of the following:
  • Always connected
  • Manual
  • Every 15 minutes
  • Every 30 minutes
  • Every hour
  • Every 2 hours

If you specify a different sync setting for peak and off-peak times, then you must specify the peak time period. You can define the days of the week for the peak time and when the peak time should start and stop. For example, you might define the sync behavior to be Always Connected between your working hours (Monday – Friday, 8 a.m. to 6 p.m.), then define your off-peak setting as Every 2 hours.

Note: Even when the sync behavior schedule is set to manual, changes made on the device, such as sending an e-mail or updating a contact, are synced immediately, or as soon as there is a connection available to the server.

BlackBerry 10 devices

Scheduled sync options can be found in the Settings application on the device, under Accounts > (your mail account) > Edit Account > Advanced > Sync Interval. If Push is turned on, the device attempts to stay connected to the server and sync as soon as new data is available. If you set Push to off, then you can set the Sync Interval schedule to every 15, 30 minutes or 1, 2 4, or 24 hours. You can also turn off the schedule completely by setting the Sync Interval to Manual mode.

Windows™ Phone devices

Scheduled sync options can be found on the Settings panel of your account. On your home screen select your account tile, tap ... and then choose Settings. On the Settings panel, select Sync settings and then choose one of the following sync schedules under Download new content:
  • As items arrive
  • Every 15 minutes e
  • Every 30 minutes
  • Hourly
  • Manually

Windows™ RT devices

Scheduled sync options can be found in the account settings panel. On your home screen select your mail tile, then press your account and select the Settings charm. Select Accounts and then choose your account from the list. Select one of the following options for Download new email:
  • As items arrive
  • Every 15 minutes
  • Every 30 minutes
  • Hourly
  • Manually