Clara monitors your servers through HERO
With Clara, you can monitor and get information about your Workload Automation servers through HERO (HEalthcheck & Runbook Optimizer). This feature is available for WAd users only (not for WAz and Universal Orchestrator). You can monitor one environment at a time.
HERO effectively helps Workload Automation Administrators monitor the health of their servers and perform informed recovery actions with specialized runbooks, keeping Workload Automation environments responsive and reliable. For additional information about HERO, see HERO documentation.
Before using this feature, you must properly configure Clara. For details, see HERO integration.
From the What can you do? conversation flow, select the action Monitoring with HERO.
The following actions are available:
Get the status of all the PROD servers
By selecting this action, you can retrieve information about the current status of Workload Automation production servers (MDM and BKM).
Clara shows a graph with a summary of the current status of your production servers. Status categories are:
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Healthy
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Warning
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Error
If there are servers in error or warning status, click the suggested action Show me server issues to get the list of your production MDM servers in error or warning status.
Click the suggested action Show me the BKM servers to extend your search to BKM servers.
Select a server in the list. Clara provides details about the issue, such as a description, the failing component(s) and the environment type.
A link to HERO console is also available if you want to check the server directly in HERO and get additional information.
Click the suggested action Monitor this server to be notified when the server status changes.
Monitor a specific server
By selecting this action, you ask Clara to monitor a specific server on your behalf, and send you a notification when the server status changes.
Clara provides the list of your production and non production MDM servers.
Click the suggested action Show me the BKM servers to extend your search to BKM servers.
Select a server in the list. Clara starts monitoring the status of the selected server and sends you a notification when the status of the server changes.
Are there any issues with my servers?
By selecting this action, you ask Clara to quickly discover if there are any issues (errors or warnings) with your production and non production servers (MDM and BKM).
Clara provides the list of your production and non production MDM servers in error or warning status.
Click the suggested action Show me the BKM servers to extend your search to BKM servers.
Select a server in the list. Clara provides details about the issue, such as a description, the failing component(s) and the environment type.
A link to HERO console is also available if you want to check the server directly in HERO and get additional information.
Click the suggested action Monitor this server to be notified when the server status changes.