Upgrading Clara

You can upgrade your Clara installation from V1.0.0.2 or V1.0.0.3 to V1.0.0.4 or above.

 

  1. To upgrade Clara to V1.0.0.4 or above, follow the Installation Procedure  from step 1 to step 8. For step 8, follow the branch "If you are reinstalling Clara and the persistent Clara volume is still available".

Note:

When you run the command ./clara.sh --load-project <prj> to activate and configure Clara, the installation script will add FAQs for the new version to the existing Clara's Kowledge Base, overwriting FAQs with the same ID. Existing FAQs with unique ID will be maintained.  

  1. To migrate the users defined with the Credential Manager in your previous installation, run the following command from the installation directory:

./clara.sh --migrate-data

 

 

Integrating Clara Knowledge Base

Before upgrading Clara, if you have modified the Knowledge Base of your previous installation by adding custom FAQs, you might need to export and edit them:

 

  1. From Clara Administration Console (https://<Clara_machine_IP>/botAdministrator/index.html), export the FAQs into an Excel file by clicking the Export button.

  2. Delete all the FAQs except your custom ones and save the file.

 

After the upgrade, to import an Excel file (for example ACME-KB.csv file) containing your custom FAQs, run the command:

./clara.sh --kb /opt/hcl/ACME-KB.csv