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Manage Application Settings
You can access the Sametime settings from the navigation drawer to control the behavior of the HCL Sametime® app.
Troubleshooting
This option is disabled by default. By enabling it, logs are saved from the application to track potential issues.

Manage Application Settings
You can access the Sametime settings from the navigation drawer to control the behavior of the HCL Sametime® app.
- General
  These settings are for general control of the Sametime app including:
- Contact
  The Contact settings allow for control in the contacts view.
- Notifications
  This setting controls the Sametime notifications. If you are on an Android 8 or newer device this opens the system notification panel for the app. If on an Android 6 or 7 device, it opens the application notification panel.
- Audio/Video
  This setting allows the user to select their default microphone and video setting when starting or joining a meeting. By default the microphone will be muted and the camera set to off.
- Cellular Data Preferences
  Use these preferences to determine the behavior for meetings when not on a WiFi connection. By default, users will be joined in audio-only mode and not be allowed to download or play meeting recordings when using a cellular connection. This is to minimize data plan usage.
- Troubleshooting
  This option is disabled by default. By enabling it, logs are saved from the application to track potential issues.

Troubleshooting

This option is disabled by default. By enabling it, logs are saved from the application to track potential issues.

If you are experiencing a problem with the Sametime app, enable this setting and recreate the problem. See About Screen for instructions on how to report a problem and send those logs to HCL.

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