Trap descriptions

Review the formats and descriptions of SafeLinx Server traps.

The tables in this section describe each trap.

Note:
  1. The origin of the trap is denoted by the first two letters of the first variable. Traps sent by the SafeLinx Server use AG.
  2. The 120390 and 120391 traps are for completeness and not necessarily used in the current implementations of trap-generating components.
Table 1. Formats and descriptions of SafeLinx Server traps
Code / SeverityVariablesDescription
120265 CLEARED
  1. AG: startup
  2. Host name of gateway server
  3. (blank)
  4. (blank)
  5. Timestamp
 SafeLinx Server software is starting.
120266 MAJOR
  1. AG: shutdown
  2. Host name of gateway server
  3. (blank)
  4. (blank)
  5. Timestamp
SafeLinx Server software is terminating.
120267 CLEARED
  1. AG: connection open
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
Transition CLOSED->OPEN The mobile device can now establish a connection.
120268 INDETERMINATE
  1. AG: connection established
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
Transition OPEN/(SHORT)HOLD->CONNECTED The mobile device is now logged on.
120269 INDETERMINATE
  1. AG: connection terminated
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
Transition CONNECTED/(SHORT)HOLD->OPEN The mobile device is now logged off.
120270 MINOR
  1. AG: connection dropped
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
Transition OPEN / CONNECTED / (SHORT)HOLD-> CLOSED
120271 WARNING
  1. AG: connection on hold
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
Transition CONNECTED->HOLD
120272 WARNING
  1. AG: connection on short hold
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
 Transition CONNECTED-> SHORT_HOLD.
120273 INDETERMINATE
  1. AG: connection deleted
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
A connection was removed from the SafeLinx Server.
120274 INDETERMINATE
  1. AG: connection created
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
 A new connection was added to the SafeLinx Server.
120275 MINOR
  1. AG: authentication failed
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
An authentication error was made during the logon procedure.
120276 MINOR
  1. AG: protocol error
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
 An error occurred in the PPP protocol.
120277 MINOR
  1. AG: invalid data management
  2. IP address/netspec. info
  3. Device name
  4. Network/interface
  5. Timestamp
A client login session refused a data management option set by the SafeLinx Server.
120288 WARNING
  1. AG: mnc failed to connect
  2. MNC name
  3. Target carrier address
  4. (blank)
  5. Timestamp
 An MNC cannot make a connection to the network carrier or message center.
120289 INDETERMINATE
  1. AG: connection established
  2. IP address/netspec. info
  3. Device name
  4. Network/interface[/fleet]
  5. Timestamp
The mobile session roamed to a new device.
120320 MAJOR
  1. AG: connect failed
  2. Host name of gateway server
  3. (blank)
  4. (blank)
  5. Timestamp
The messaging services failed to connect to backend application server.
120321 WARNING
  1. AG: device authentication failure
  2. Host name of gateway server
  3. (blank)
  4. (blank)
  5. Timestamp
The messaging client device failed authentication with the messaging services.
120322 CRITICAL
  1. AG: Messaging services - deadlock detected, restarting gateway
  2. Deadlock detected by messaging gateway. Saving queued messages and restarting SafeLinx Server
  3. (blank)
  4. (blank)
  5. Timestamp
When messaging services detects that the Connection Manager is deadlocked, it saves queued messages to the database. Then, messaging services generates a core file for debugging, restarts the SafeLinx Server, and resumes sending the queued messages.
120390 MINOR
  1. AG: error
  2. Host name of gateway server
  3. Errortext 1
  4. Errortext 2
  5. Timestamp
Other errors
120391 WARNING
  1. AG: warning
  2. Host name of gateway server
  3. Warningtext 1
  4. Warningtext 2
  5. Timestamp
Other warnings