Troubleshooting issues

You can find information about the issues or problems that you might encounter while you work in the Functional Test perspective of HCL OneTest UI. You can also find the details about the causes and resolutions that you can apply to fix the issues.

The following table lists the troubleshooting issues that you might encounter in the Functional Test perspective.

Table 1. Troubleshooting issues

Problem

Description

Solution

If your computer is locked during the playback of a functional test script, the script fails to identify the correct control and the playback fails.

The playback fails because the inputChars() or inputKeys() methods that are used in the test script do not place the cursor at the correct text entry point to enter the text when the computer is locked or inactive.

In the test script, you can replace click() & inputChars() and click() & inputKeys() with the setText() api method.