FAQ: Web UI testing

Why should the documents be loaded in Microsoft Internet Explorer 9 Standard mode?
Why do I see the phrase WebDriver Text displayed in the bottom right corner of the Mozilla Firefox browser while playing back a Web UI test script?
Why am I unable to record a Web UI test using Microsoft Internet Explorer?
Why does it take so long to start recording a Web UI test using Firefox?
What can I do if the browser does not start during recording?
Why do I see variations in the recording and playback of a Web UI test on different browsers?
Why does the recorder stop abruptly while recording in Microsoft Internet Explorer on a Windows computer?

Why should the documents be loaded in Microsoft Internet Explorer 9 Standard mode?

The Web UI extension only supports Microsoft Internet Explorer 9 and above. You cannot record or playback the Web UI test scripts if the documents are loaded in modes other than the Internet Explorer 9 Standard mode. This is because the web sites that do not use <!DOCTYPE html> at the beginning of the page source render the page in Internet Explorer 9 Quirk Mode or in an older version of Internet Explorer by default; this limitation causes the Javascript APIs used in the Web UI extension to not work as expected. Hence, ensure that you always load the documents in Microsoft Internet Explorer 9 Standard mode.

Why do I see the phrase `WebDriver Text` displayed in the bottom right corner of the Mozilla Firefox browser while playing back a Web UI test script?

The message originates from the Selenium API that the Web UI extension uses to open the Firefox browser. The Web UI application does not have any control over the display of the message, but it is not in any way impact the script playback. You can ignore the message.

Why am I unable to record a Web UI test using Microsoft Internet Explorer?

In Internet Explorer, open Tools > Internet Options > Security and disable protected mode for all zones.

Why does it take so long to start recording a Web UI test using Firefox?

The delay occurs because HCL OneTest™ UI must first invoke Selenium to start the Firefox browser.

What can I do if the browser does not start during recording?

Check that the internet proxy settings are set correctly. (In Internet Explorer, go to Internet Options > Connections > LAN Settings to make any necessary changes.
Close HCL OneTest™ UI.
Kill the following browser-specific processes:
- InternetExplorerDriver.exe
- ChromeDriver.exe
- All FireFox instances

Why do I see variations in the recording and playback of a Web UI test on different browsers?

Recording and playback of a Web UI test depends on the properties of each control on a Web page. For example, in one browser a search button might be implemented as a text box, whereas in another browser the search button might be implemented as a jQuery control. To play back a recorded script in a different browser, you might need to edit the control recognition properties in the recorded script or insert a suitable action.

Why does the recorder stop abruptly while recording in Microsoft Internet Explorer on a Windows computer?

This is a limitation that the Web UI extension inherits from Selenium in case of non-admin accounts. When you are logged in as a non-administrator on a Windows computer, ensure that the Internet Explorer runs in unprotected mode. In Internet Explorer, open Tools > Internet Options > Security. Select Internet zone and clear the check box Enable Protected Mode.