The WEEKDAY function
The following query uses the WEEKDAY function
to indicate which day of the week calls are received and resolved
(
0
represents Sunday, 1
is Monday,
and so on), and the expression columns are labeled. The following query uses the COUNT and WEEKDAY functions
to count how many calls were received on a weekend. This kind of statement
can give you an idea of customer-call patterns or indicate whether
overtime pay might be required.