Home
Mail
You can send and answer email, create signatures, and customize the look of your Inbox. You can also do things, like cancel an email sent by mistake or set up out of office notifications.
Troubleshooting Mail
You can get help solving problems in mail.
How do I cancel an email sent by mistake?
You can retract a message that you have already sent, if it is saved in the Sent view. This feature is useful if you sent a message in error, or if you want to edit the content of a sent message and resend it.

Mail
You can send and answer email, create signatures, and customize the look of your Inbox. You can also do things, like cancel an email sent by mistake or set up out of office notifications.
- Getting started with Mail
  You can send, receive, and organize emails, and more.
- Mail quick reference
  This quick reference includes a screen image, which explains the basics in Mail, as well as tables that list other commonly-used tasks and shortcuts.
- Personalizing your Mail settings
  You can change mail preferences to personalize your mail experience.
- Keeping your Inbox clean
  You can manage junk mail, mail quotas, and meeting notices, to keep your Inbox cleaner.
- Mail access and delegation
  You can let others view or edit your mail, or open other people's mail if they have given you access.
- Other things you can do with Mail
  You can do more things with Mail, such as color-code messages in your Inbox or set up Out-of-Office notifications.
- Troubleshooting Mail
  You can get help solving problems in mail.
  - How do I cancel an email sent by mistake?
    You can retract a message that you have already sent, if it is saved in the Sent view. This feature is useful if you sent a message in error, or if you want to edit the content of a sent message and resend it.
  - How do I remove a wrong address from the type-ahead list?
    When you address an email, if an incorrect address appears in the type-ahead list, you can hide it. In the type-ahead list or the Recent Contacts view, right-click the address and then select Hide in Recent Contacts.
  - Why are some options greyed-out or locked?
    If there are greyed-out or locked preferences or options anywhere in Notes, then your administrator has disabled those options, and you cannot change them.
  - How do I check spelling in multiple languages?
    To check the spelling in emails and documents that use more than one language, you can tag text to be checked by a different dictionary. To use this feature, you must have dictionaries for other languages installed. For more information, ask your administrator.
- Advanced Mail topics
  You can learn more about what you can do with Mail.
- SwiftFile
  SwiftFile is an intelligent assistant for HCL Notes that helps you organize your e-mail into folders.

How do I cancel an email sent by mistake?

You can retract a message that you have already sent, if it is saved in the Sent view. This feature is useful if you sent a message in error, or if you want to edit the content of a sent message and resend it.

Procedure

In your mail, open the Sent view.
Select the message.
Above the message list, click Recall Message. If this button does not display, your Domino® administrator has disabled this feature.
If the message was sent to more than one recipient, select the recipients to recall the message from.
Optional: To recall the message from a recipient even if the recipient has already opened or previewed it, select Recall the message even if it has been read.
Optional: To suppress recall status reports, clear Send me a recall status report for each recipient. Recall status reports confirm whether a message is recalled successfully or not.
Click OK.

Troubleshooting

Results

If this feature is not working, make sure that the following requirements have been met:

Both you and the message recipient must be using the Release 8 mail application template (Mail8.ntf) on a Release 8 Domino® server.
You must save your sent mail in the Sent folder. To check this setting, click File > Preferences, click the plus sign (+) beside Mail, click Sending and Receiving, and then select Yes under Save copies of messages that I send.
The message recipient must have the basic mail preference Allow others to recall mail sent to me selected.