IEM User Guide
IMM User Guide
API Guide
- API Guide
- IEM API Overview
- About IEM Publish Service APIs
- About IEM Bi-directional Integration with ITSM APIs
- Data View API
- Noise Maintenance API
  The Noise Maintenance API provides endpoints for managing and monitoring noise-related data within your system. It enables users to perform maintenance tasks, retrieve status information, and ensure optimal noise control operations. This API is designed to support efficient integration and streamlined noise management workflows.
- Runbook Execution API
  The Runbook Execution API enables users to programmatically initiate, monitor, and manage automated runbook workflows. It provides endpoints for executing Runbook, tracking their status, and retrieving execution results. This API streamlines automation processes and enhances operational efficiency.
- Incident Staging API
  The Incident Staging API enables users to create, update, and manage incident records before they are finalized in the main system. It provides a controlled environment for staging incident data, ensuring accuracy and consistency prior to official submission.
- API Accessible Matrix
Collector Installation Guide
Configuration Guide
AIML Toolkit User Guide
AIML Toolkit API Guide
Integration Guide
Lab Manual Guide
Troubleshooting Guide

IEM Bi-directional Integration with ITSM Rest API Responses

Once an enterprise tool requests an IEM Bi-directional Integration API, an API response is sent to that tool from IEM Integration API post successful authentication. This section details the format of that response.

All responses include a HTTP status code, e.g., 200 for “success”, 403 for “Forbidden” etc. Hence, response content depends on the request.

The response body to a POST request contains a message if the request is successful or not.