Solution

  1. The user should have access to the BigFix Runbook AI installer exe.
  2. Copy the installer on the server meant for Web and Application components. In this scenario, both Web and Application Components resided on one server.
  3. Locate HCL_BigFix Runbook AI_v6.4.1_Installer.exe and click Run as Administrator to begin the installation. On running the installer, the following page will appear.
    Figure 1. BigFix Runbook AI Implementation
  4. Click Start, the following page appears. It will extract required binaries.
    Figure 2. BigFix Runbook AI Installer Welcome Page
  5. Click Next. The page lists the setup required for installation in the left pane and the details of the selected setup in the right pane.
  6. The next step is to populate the database details.