HCL BigFix CLM Configuration and Management

HCL BigFix CLM environment is an extensive open distributed system that stores the data and protects the privacy of users. A user’s role determines the tasks that the user will be able to perform. Each role is associated with permissions or rules that define the degree to access the features in HCL BigFix CLM.

The following lists five fundamental built-in roles.

Table 1. Built-in Roles
Section Name Description
HCL BigFix CLM Admin HCL BigFix CLM Admin has the right to manage providers, admin level jobs and other component related configurations.
Provider Admin

Provider Admin is a business manager or an IT administrator, responsible for configuring HCL BigFix CLM as per the organization requirements. The primary responsibilities are:

  • Manages and configures the Organization.
  • Manages the users and groups (within the Organization)
  • Manages UI Template
  • Manages services Catalog
  • Creates Approval groups and Workflows.
  • Manage Organization Resources
  • Manage Domains/AD Users in Organizations
  • Request status tracking
Organization Admin Organization Admin has the right to manage the users, roles, and groups assigned to them (organization-specific)
Requester Requester has the rights to request for Infrastructure resources (IaaS & PaaS services) view or manage reports related to the resources.
Approver Approver has the right to approve the requests raised by the requesters