Troubleshooting Guide

This troubleshooting guide provides information about the issues with regards to the admin configuration, and BigFix AEX usage. It covers the known issues and helps you determine the symptoms and workaround for the problem. It also provides information about fixes, knowledge bases, and support.

This document is intended for the Functional SME, Cognitive SME, Technical SME, and End User.

This section provides the information about the BigFix AEX Troubleshooting Guide and include the following topics:

• Troubleshooting Scenarios

The user is advised to review the following documents to help prevent potential issues:

• BigFix AEX Admin Guide
• BigFix AEX User Guide

If the issue persists, user is advised to contact BigFix AEX PSSupport@hcl.com