Recover Windows accounts
These procedures describe how to use the account recovery utility to recover Windows accounts.
Follow these steps to use the account recovery utility:
- Start MongoDB.
- Open a Command window as Administrator. (Choose Run as administrator when you open the window.)
- Go to your local Link installation folder: <local installation>\DesignServer
- Run the command: createuser.bat
<username>
Upon successful completion of the command, the following message is displayed:
Created administrative account for <username> user, initial password is stored in file C:\HCL\hipfiles\<username>password.txt
- Using the credentials <username> and the <password> from the specified password file, you can now login to the Link WEB application and reset existing users accounts.