Welcome
Working with Platform
This section describes the Data Pipeline for streamlined data flow, leveraging Customer One View for unified profiles, and orchestrating campaigns to drive targeted engagement.
Campaigns
Campaigns in HCL CDP are Engagements, designed to boost brand awareness, enabling you to reach and convert users into potential customers.
Campaign Channels
Overview of supported channels in HCL CDP and core elements used during campaign setup.
Audience Export

Getting Started
Welcome to the documentation for HCL CDP, where you can find information about how to install, maintain, and use this service.
Installation
Learn more about HCL CDP installation and deploying core components of the product.
Administration
Learn about how to configure, manage, and maintain HCL CDP environments. It includes details on system setup, user management, permissions, integrations, and troubleshooting, ensuring seamless operation and efficient deployment of your continuous delivery processes.
Working with Platform
This section describes the Data Pipeline for streamlined data flow, leveraging Customer One View for unified profiles, and orchestrating campaigns to drive targeted engagement.
- CDP Overview
  This page talks about the importance of CDP and its benefits.
- Customer One View
  This page introduces Customer One View, a feature designed to provide a comprehensive analysis of customer traits, actions, and engagement history for enhanced understanding and efficiency.
- Campaigns
  Campaigns in HCL CDP are Engagements, designed to boost brand awareness, enabling you to reach and convert users into potential customers.
  - Campaign Channels
    Overview of supported channels in HCL CDP and core elements used during campaign setup.
    - SMS
      This page explains about the SMS channel in HCL CDP.
    - Email
      This page talks about the Email channel in HCL CDP and what are the prerequisites to run Email campaigns.
    - App Push Notification
      This page talks about App Push Notification channel in HCL CDP and what are the pre-requisites to run App Push Notification campaigns.
    - WhatsApp
      This page talks about Whatsapp channel in HCL CDP and what are the pre-requisites to run Whatsapp campaigns.
    - Web Push Notification
      This page talks about Web Push Notification channel in HCL CDP and what are the pre-requisites to run Web Push Notification campaigns.
    - External API
      This page explains the simplified ways to configure External APIs and create engagement.
    - Audience Export
      - Facebook Export Channel
        This page explains how to configure and use the Facebook Export Channel in the Customer Data Platform (CDP). It provides step-by-step instructions for exporting audience data to Facebook, including setting up the integration, selecting audiences, and managing the data synchronization process.
      - Google Ads Export Channel
        This page explains how to configure and use the Google Ads Export Channel in the Customer Data Platform (CDP). It provides detailed instructions for exporting audience data to Google Ads, including integration setup, audience selection, and managing the data transfer process.
  - Advanced Campaign Features
    This section provides an overview of advanced functionalities in the Customer Data Platform (CDP), including A/B testing to compare campaign effectiveness, configuring the Journey API for seamless profile transfers to Unica Journey, and exporting audience data to channels like Facebook and Google Ads. It offers detailed guidance on setup, configuration, and integration to enhance campaign performance and data management.
- Segments Overview
  This page provides a detailed explanation of segments, their use cases, and types in the HCL CDP Marketing Automation platform. Segments allow marketers to automate user targeting, reduce manual errors, and drive higher conversions through precise audience categorization.
- Data Pipeline
  Data Pipeline enables seamless data flow by managing events, integrating data sources, and configuring destinations for unified and actionable customer insights.
Insights and Actions
This section details unify real-time dashboards and AI-driven intelligence to transform data into impactful outcomes.
Integrations
HCL CDP comes with predefined APIs like get profile and data ingestion APIs.
Settings
This section allows configuring product label, setting frequency caps, and so on.
PDF

Audience Export

This section provides an overview of audience export features in the Customer Data Platform (CDP). It includes guidance on exporting audience data to various channels, such as Facebook and Google Ads, and outlines the configuration steps, data formats, and integration processes to facilitate seamless audience data sharing with external platforms.