Welcome
Getting Started
Welcome to the documentation for HCL CDP, where you can find information about how to install, maintain, and use this service.
Known Issues

Getting Started
Welcome to the documentation for HCL CDP, where you can find information about how to install, maintain, and use this service.
- About HCL CDP
  HCL Customer Data and Experience Platform (CDP) is a powerful, AI-driven platform that unifies customer data across channels to deliver real-time, actionable insights. Designed for enterprise scale, it enables hyper-personalized engagement, predictive analytics, and seamless integration with your existing MarTech stack.
- What's New in HCL CDP
  In this release, we have introduced some new features, and we have made changes to some existing features or functionality.
- Fixed Defects
- Known Issues
- System Requirement and Compatibility
  System requirements and compatibility for HCL CDP. Also learn about the supported browsers and minimum resolution for the service.
- Contact and Support
  Guidelines for Efficiently Resolving Issues with HCL Technical Support.
Installation
Learn more about HCL CDP installation and deploying core components of the product.
Administration
Learn about how to configure, manage, and maintain HCL CDP environments. It includes details on system setup, user management, permissions, integrations, and troubleshooting, ensuring seamless operation and efficient deployment of your continuous delivery processes.
Working with Platform
This section describes the Data Pipeline for streamlined data flow, leveraging Customer One View for unified profiles, and orchestrating campaigns to drive targeted engagement.
Insights and Actions
This section details unify real-time dashboards and AI-driven intelligence to transform data into impactful outcomes.
Integrations
HCL CDP comes with predefined APIs like get profile and data ingestion APIs.
Settings
This section allows configuring product label, setting frequency caps, and so on.
PDF

Known Issues

The following are the known issues in this release:


Issue ID	Description
HMA-381205	In the New Segment page, for the Conversions Data source option, the system currently allows entering different data types in the Conversions data source field, regardless of the selected dimension's data type.
HMA-381295	An error message appears when attempting to enable Google Ads or Facebook Export, even if the configuration appears correct.
HMA-382526	When duplicating a segment, the new segment is created without copying the original segment’s data sources, groups, or rules.