Welcome
Administration
Learn about how to configure, manage, and maintain HCL CDP environments. It includes details on system setup, user management, permissions, integrations, and troubleshooting, ensuring seamless operation and efficient deployment of your continuous delivery processes.
Onboard Tenant
Onboard Tenant Account

Getting Started
Welcome to the documentation for HCL CDP, where you can find information about how to install, maintain, and use this service.
Installation
Learn more about HCL CDP installation and deploying core components of the product.
Administration
Learn about how to configure, manage, and maintain HCL CDP environments. It includes details on system setup, user management, permissions, integrations, and troubleshooting, ensuring seamless operation and efficient deployment of your continuous delivery processes.
- Introduction
  This section provides an overview of how to create, on-board, and manage tenant accounts effectively. You will also learn how to enable channels and modules for each tenant, ensuring they have the necessary tools and functionalities to maximize their experience within the CDP.
- Onboard Tenant
  - Create Tenant Account
    After successfully installing the application, the next crucial step is setting up tenant accounts. A tenant account acts as a dedicated environment within the system, allowing organizations or user groups to operate independently and securely.
  - Onboard Tenant Account
    After creating a tenant account in the admin portal, backend onboarding is required to complete the setup process. This step ensures that the tenant is fully recognized by the system and properly integrated across all supporting services.
  - Onboard Tenant Account
  - Create Athena tables
    Use the table queries and create all the respective Athena Tables.
  - Add Campaign ID in Devtron
    Update backend application services in Devtron to ensure proper integration after onboarding the campaign ID into the database.
  - Refresh UI dashboard
    Refresh the UI dashboard using the web browser after updating the data source.
  - Create User Profile
    The User Access page in the admin portal provides administrators with essential tools to manage user accounts within a tenant. This functionality helps ensure proper access control and account lifecycle management.
  - Keycloak integration with CDP
    This page describes on how to integrate Keycloak as an identity provider for the application using User Federation.
  - Setup Unica Platform SSO in CDP
    This page explains how to enable Single Sign-On (SSO) between HCL Unica Platform and CDP using the CDP-OP (On-Premise) component, allowing seamless authenticated access to CDP from within the Unica UI.
  - Role Based Product Access
    This page explains how to manage user access to products and data within the HCL CDP by assigning roles in a multi-tenant environment. Each role determines which products and dashboard metrics a user can see, ensuring secure and personalized experiences.
  - Role Based Access Control (RBAC)
    This page explains how to manage HCL CDP user access to HCL CDP features within the Unica platform by assigning specific roles.
- Enable Channel Modules
  After onboarding the tenant account, enable or disable modules required for the tenant based on the proposed contract.
- Enable APIs
  After onboarding the tenant account, enable or disable specific API(s) (External API, Journey API), based on the services agreed upon in the contract..
- SST Enhancement
  To support enhanced user profile enrichment across the platform, both Pixel Listener and DI API data sources must be configured to accept and map key identity and demographic attributes. This section ensures consistent and accurate user data updates within the profile system for each campaign.
Working with System
This section describes the Data Pipeline for streamlined data flow, leveraging Customer One View for unified profiles, and orchestrating campaigns to drive targeted engagement.
Insights and Actions
This section details unify real-time dashboards and AI-driven intelligence to transform data into impactful outcomes.
Integrations
HCL CDP comes with predefined APIs like get profile and data ingestion APIs.
Settings
This section allows configuring product label, setting frequency caps, and so on.
System Data Model

Onboard Tenant Account

About this task

After creating a tenant account in the admin portal, backend onboarding is required to complete the setup process. This step ensures that the tenant is fully recognized by the system and properly integrated across all supporting services.

To enable full functionality, the tenant account must be registered in the application database. For clients with an associated campaign ID, this identifier must be inserted into the database and propagated across all dependent services. These tasks are typically performed by platform administrators or backend operations teams to ensure smooth and secure onboarding.

Perform the user-interface steps for tenant onboarding.

Procedure

Login to the aws account and click Create Key.
Use the default values, and click Next.
In the Alias field, enter alias name and description, and Add tags, if required. Click Next.
Uncheck the Key deletion, and click Next.
Select the Key users with required role and permissions from EKS level to the AWS like put S3, Glue, Athena, and SQS.
After KMS key is created, copy and add the key in HCL CDP admin-ui.

Tenant Onboarding

Procedure

After successful creation of a client, Login to HCL CDP Admin UI, and create an tenant accout. For more information on createing tenant account, refer.
After successfully creating the tenant account, you will be navigated to the Client Onboarding page. Click CLIENT ONBOARDING.
In the Client Onboarding pop-up, a default CampaignID will be generated and assigned. Select the region and add the KMS key which is created from AWS.
Click Submit.
After successful tenant creation, the Onboarding completed message will be displayed.