What's New in HCL CDP

In this release, we have introduced some new features, and we have made changes to some existing features or functionality.

The following list mentions the new features, and the changes to existing features, in HCL CDP 12.1.9:

HCL CDP Integration with Unica Journey

Introducing seamless integration of HCL CDP with Unica Journey. This feature allows businesses to initiate personalized customer journeys based on the most up-to-date profile attributes. By defining journey IDs with entry sources and leveraging accurate data mapping, organizations can seamlessly trigger tailored customer experiences, enhancing engagement and driving better outcomes.

Segments Export for Unica Campaign

Added a new feature that enables the export of user profile attributes from HCL CDP to Amazon S3 buckets and MinIO in the Unica Campaign environment. This enhancement allows seamless transfer of user data for advanced campaign management and personalization.

French Language Support Added

Included language support in French.

Kafka Integration as Source and Destination in HCL CDP

Included Kafka integration in HCL CDP to be configured as both a data source and a destination. Kafka as a Source can stream large volumes of real-time data securely and reliably from your Kafka producers into HCL CDP, supporting high-throughput streaming data needs. Kafka as a Destination allows configuring HCL CDP to consume raw events and stream them directly to your Kafka consumers, facilitating seamless event processing and data streaming.

Cohort Analysis

Introducing Cohort Analysis in HCL CDP, which helps you group users based on shared actions and track their behavior over time.

Redesigned Dashboards

Redesigned dashboards to align with Unica Dashboard standards, offering a consistent and cohesive user experience across platforms.