Showing the unread count on folders
You can set a mail policy setting so that all folders, except for personal folders, display the number of unread messages next to the folder name in the navigator pane. This count automatically adjusts when a message is read, or when an unread message is moved from/to a folder. For personal folders, the count does not update automatically but rather a refresh icon displays next to the folder name and the count updates when users click the icon.
About this task
Set up the unread count feature by creating or editing a mail policy settings document and completing these fields on the iNotes configuration tab:
- Enable unread count - Enable so that the number of unread messages in a folder displays in the navigator pane of HCL iNotes®.
- Autoupdate unread count - Select the mail folders for which you want to update the unread count automatically.