Domino version(s) |
|
Operating system and version, including any
patches or fixpacks |
|
Hardware, including the kind of CPU(s) and
modems installed, and the amount of RAM and hard disk space |
|
Network operating system(s) and version(s),
protocols, and network driver version(s) |
|
Network interface card(s) |
|
Domino server
names |
|
File names, replica IDs, and ACLs for all databases
involved |
|
Number of users who are affected by the problem
-- that is, one user, several users, or all users |
|
Number of servers that are affected by the
problem -- that is, one server, several servers, or all servers |
|
Changes to the configuration that were made
before the problem occurred -- for example, network, hardware, or
NOTES.INI changes |
|
Error message(s), including the exact text
of the message(s) |
|