Home
IBM® Domino 10.0.1 Documentation
Welcome to the IBM® Domino 10.0.1 Administrator Help.
Troubleshooting
This section describes how to find and solve problems with IBM® Domino® server and Administrator client.
Getting fixes from Fix Central
You can use Fix Central to find the fixes that are recommended by IBM® Support for a variety of products, including Lotus Domino. With Fix Central, you can search, select, order, and download fixes for your system with a choice of delivery options. A Lotus Domino product fix might be available to resolve your problem.

IBM® Domino 10.0.1 Documentation
Welcome to the IBM® Domino 10.0.1 Administrator Help.
- What's new in IBM® Domino® 10?
  Learn about all of the new features for administrators in IBM® Domino® 10.
- Overview
  Welcome to IBM® Domino® Administrator Help.
- Installing
  Use this documentation to install the IBM® Domino® server and subsequently deploy the IBM Notes® client.
- Planning
  Use this topic as an overview of planning task.
- Configuring
  Use this information to configure an IBM® Domino® network, users, servers (including Web servers), directory services, security, messaging, widgets and live text, and server clusters. Also use this information to set up IBM iNotes® on a server using Domino Off-Line Services (DOLS).
- Securing
  This section describes IBM® Domino® security features, including execution control lists, IDs, and SSL.
- Administering
  This documentation provides information about the administration tools for managing and monitoring IBM Domino® servers and databases.
- Tuning
  Use this information to improve IBM® Domino® server, Domino Web server, and messaging performance through the use of resource balancing and activity trends, Server.Load commands, advanced database properties, cluster statistics, and the Server Health Monitor.
- Troubleshooting
  This section describes how to find and solve problems with IBM® Domino® server and Administrator client.
  - Troubleshooting a problem
    Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and how to resolve the problem.
  - Searching knowledge bases
    You can often find solutions to problems by searching IBM® knowledge bases. You can optimize your results by using available resources, support tools, and search methods.
  - Getting fixes
    A product fix might be available to resolve your problem.
  - Getting fixes from Fix Central
    You can use Fix Central to find the fixes that are recommended by IBM® Support for a variety of products, including Lotus Domino. With Fix Central, you can search, select, order, and download fixes for your system with a choice of delivery options. A Lotus Domino product fix might be available to resolve your problem.
  - Contacting IBM® Support
    IBM® Support provides assistance with product defects, answering FAQs, and performing rediscovery.
  - Exchanging information with IBM®
    To diagnose or identify a problem, you might need to provide IBM® Support with data and information from your system. In other cases, IBM Support might provide you with tools or utilities to use for problem determination.
  - Subscribing to Support updates
    To stay informed of important information about the IBM® products that you use, you can subscribe to updates.
- Glossary

Getting fixes from Fix Central

You can use Fix Central to find the fixes that are recommended by IBM® Support for a variety of products, including Lotus Domino. With Fix Central, you can search, select, order, and download fixes for your system with a choice of delivery options. A Lotus Domino product fix might be available to resolve your problem.

About this task

Procedure

To find and install fixes:

Obtain the tools that are required to get the fix. If not installed, obtain your product update installer. The installer can be downloaded from Fix Central.
This site provides download, installation, and configuration instructions for the update installer.
Select Lotus Domino as the product, and select one or more check boxes that are relevant to the problem that you want to resolve.
Identify and select the fix that is required.
Download the fix.
1. Open the download document and follow the link in the Download Package section.
2. When downloading the file, ensure that the name of the maintenance file is not changed. This change might be intentional, or it might be an inadvertent change that is caused by certain web browsers or download utilities.
Apply the fix.
1. Follow the instructions in the Installation Instructions section of the download document.
2. For more information, see the Installing fixes with the Update Installer topic in the product documentation.
Optional: Subscribe to receive weekly email notifications about fixes and other IBM® Support updates.