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IBM® Domino 10.0.1 Documentation
Welcome to the IBM® Domino 10.0.1 Administrator Help.
Administering
This documentation provides information about the administration tools for managing and monitoring IBM Domino® servers and databases.
Monitoring
This section describes how to use the tools and features that help you monitor a Domino® system.
Tools for mail monitoring
Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.
Setting up the Reports database
After you set up the Domino® MailTracker Store database, you can use the Reports database (REPORTS.NSF) to generate and store mail usage reports.

IBM® Domino 10.0.1 Documentation
Welcome to the IBM® Domino 10.0.1 Administrator Help.
- What's new in IBM® Domino® 10?
  Learn about all of the new features for administrators in IBM® Domino® 10.
- Overview
  Welcome to IBM® Domino® Administrator Help.
- Installing
  Use this documentation to install the IBM® Domino® server and subsequently deploy the IBM Notes® client.
- Planning
  Use this topic as an overview of planning task.
- Configuring
  Use this information to configure an IBM® Domino® network, users, servers (including Web servers), directory services, security, messaging, widgets and live text, and server clusters. Also use this information to set up IBM iNotes® on a server using Domino Off-Line Services (DOLS).
- Securing
  This section describes IBM® Domino® security features, including execution control lists, IDs, and SSL.
- Administering
  This documentation provides information about the administration tools for managing and monitoring IBM Domino® servers and databases.
  - Administration tools
    Topics in this section describe the tools you can use to administer a Domino® server.
  - Monitoring
    This section describes how to use the tools and features that help you monitor a Domino® system.
    - Monitoring the Domino® system
      You can monitor system activity and platform use using one of three tools -- the Domino® Administrator, the Web Administrator, or the server console.
    - Server Health Monitor
      You can monitor and troubleshoot performance issues using a number of different tools.
    - Domino® domain monitoring (DDM)
      Domino® domain monitoring (DDM) provides one location in the Domino Administrator client that you can use to view the overall status of multiple servers across one or more domains, and then use the information provided by DDM to quickly resolve problems.
    - The Domino® SNMP Agent
      The Domino® SNMP Agent enhances the monitoring and control features of Domino by enabling third-party management stations, which use industry standard SNMP, to manage aspects of the Domino server.
    - Overview of server maintenance
      As a Domino® administrator, a major part of your job is maintaining each server that you administer.
    - Tools for mail monitoring
      Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.
      - Setting up mail monitoring
        There are three steps to setting up mail monitoring.
      - Setting up the Reports database
        After you set up the Domino® MailTracker Store database, you can use the Reports database (REPORTS.NSF) to generate and store mail usage reports.
      - Controlling the Mail Tracking Collector
        After you enable message tracking on the server, the Mail Tracking Collector (MT Collector or MTC task) automatically creates the Domino® MailTracker Store database (MTSTORE.NSF) in the MTDATA subdirectory of the Domino data directory.
      - Configuring the server for message tracking
        This process allows you to customize the type of information you want to collect and store in the Domino® MailTracker Store database (MTSTORE.NSF). For example, you can exclude certain users' mail from being collected, or you can restrict messages from being tracked by message subject.
      - Tracking a mail message
        Use the Tracking Center tab to track the status of individual mail messages.
      - Generating a mail usage report
        If mail tracking is enabled on a server, the Mail Tracking Store database (MTSTORE.NSF) contains data about mail usage. You can generate a usage report of the data.
      - Viewing mail usage reports
        When Domino® saves a report, it stores the report data in the Reports database (REPORTS.NSF). Reports that are mailed, but not saved, are not added to the Reports database. You can use the Reports database to analyze server mail usage.
    - Monitoring directory assistance
      You can monitor directory assistance by using Show Xdir command to display information about all the directories a server uses for directory services. You can also view directory assistance statistics.
    - Monitoring databases
      You can monitor database activity, replication, and document deletions.
    - Monitoring a cluster
      Domino® provides several ways to find out what is happening in a cluster and make adjustments to keep the cluster running smoothly and efficiently, so that no server is overloaded. You can monitor failover, workload balancing, and cluster replication to see how efficiently the cluster is running.
    - Monitoring slow or unresponsive servers with the Domino® Diagnostic Probe
      Use the Domino® Diagnostic Probe (DDP), a Java™ utility provided by IBM® Support, to monitor Domino 8.x and later servers that have been intermittently slow or unresponsive. The probe is a Java process (dbopen.jar) that runs in the background. The utility probes a specific Domino server over time by invoking database open transactions. If the probe detects a slow response, it will invoke Notes® System Diagnostic (NSD) to gather diagnostic data. This data is used by IBM Support to troubleshoot and determine the cause or causes of the performance degradation.
    - Monitoring quality of service
      Quality of Service, or QoS, is designed to react to the general operation of a Domino® server in order to keep that server functioning reliably and always available. If QoS detects that a server is not responding or hung, QoS probing can be configured to email an administrator about the problem and/or automatically terminate the server and restart it. QoS log information can also be useful for analysis by IBM® Support.
    - Understanding Quality of Service (QoS) behavior and logging
      This topic covers details of QoS including server and server controller behavior during kill events, failover trigger, and log file content.
  - Managing servers
    Manage Domino® servers by performing any of these tasks.
  - Managing databases
    Topics in this section describe how to set up and manage Domino® databases.
- Tuning
  Use this information to improve IBM® Domino® server, Domino Web server, and messaging performance through the use of resource balancing and activity trends, Server.Load commands, advanced database properties, cluster statistics, and the Server Health Monitor.
- Troubleshooting
  This section describes how to find and solve problems with IBM® Domino® server and Administrator client.
- Glossary

Setting up the Reports database

After you set up the Domino® MailTracker Store database, you can use the Reports database (REPORTS.NSF) to generate and store mail usage reports.

About this task

Although the Reports database is created automatically when you set up the server, before you can generate mail usage reports, you must set up security for the database.

To create the Reports database

Procedure

From the Domino® Administrator, choose File > Application > New.
Click Show advanced templates.

Complete these fields and click OK.

Table 1. Options for a new Reports database
Field	Enter
Server	The name of the server that stores the Mail Tracking Store database (MTSTORE.NSF)
Title	Reports
File name	Reports.nsf
Template server	The name of the server entered in the Server field
Template	Reports.ntf

To set up security for the Reports database

About this task

Note: Step 4 of this procedure requires use of the Domino® Designer client.

Procedure

In Domino® Designer, open the Reports database and choose FileApplicationAccess control to open the database ACL.
Verify that the server and the server administrator have Manager access, then click OK.
With the Reports database active in your client, choose View > Agents.
Verify that the scheduled agents (Daily, Monthly, and Weekly Report Agents, and the Housecleaning agents) are enabled. Enable agents as necessary by selecting the agent and clicking Enable; then close the Domino® Designer.
From the Domino® Administrator, click the Configuration tab, open the Server document for the server where you created the Reports database and click the Security tab.
In the Programmability Restrictions > Run unrestricted methods and operations field, enter the names of administrators who need access to the Reports database, and then click Save & Close.