Troubleshooting HCL Link integration
If your Link catalogs are not appearing within Domino Leap, try the following
procedures:
- Verify that you have all three Domino Leap Config settings (hclLinkIntegrationEnabled, hclLinkIntegrationServerURL, hclLinkIntegrationServiceCredentialAlias).
- Verify that the username and password in your credential alias is correct.
- You may need to install the trusted root certificate for the SSL cert that was used to secure your Link server.
- Try starting Domino using the console (instead of windows service), or
increasing the log level, so that you can see the start-up messages
like:
Running scheduled task for detecting HCL Link service description changes... Refreshing list of Link Catalogs... Token request response code: 200 Registering Link Catalog (id= 60a445a68f331f240bfea025, name=Excel) Finished scheduled task for detecting HCL Link service description changes...
- Set the trace string (
com.ibm.form.nitro.service.*=finest
), reproduce the behavior, and then check the trace log. - Make sure Link is not running as a Windows service. It is recommended to start
and stop the server using the provided scripts in the DesignServer directory.
Try restarting Link using the scripts.Note: You must run the commands from a command window running as administrator.
- If the catalogs are still not appearing, contact Support.