Troubleshooting tips for OLE and Active X objects
Sometimes when embedding an OLE object or ActiveX control you might receive the following error:
An error has occurred while processing a request on an object
This error message might mean one of the following:
- You are trying to embed an ActiveX control which does not support being inserted manually (the control can only be embedded programmatically). Check the Windows™ registry to see if the control supports being inserted (embedded); if the control is listed under the \\HKey_classes_root, verify that the "Insertable" key appears under the control's name.
- You are trying to embed an OLE object or ActiveX control which has not been installed correctly or the Windows™ registry contains conflicting information about the OLE object or ActiveX control. Reinstall the OLE object or ActiveX control to resolve the issue.
- You may have multiple versions of Notes® installed. For OLE to work properly, the Windows™ registry must be accurate. Make sure you are using the most recently installed version of Notes®.
- Your system is low on memory. Close your applications and restart your computer.