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HCL Digital Experience 9.5 [Legacy content]
Practitioner Studio
Practitioner Studio is a newly designed user experience for HCL Digital Experience. Please see the following pages to understand how the new navigation is organized.
Personalization
Learn how to configure your HCL Digital Experience portal site as an Administrator.
Digital Experience Personalization
Digital Experience Personalization provides automatic customization of website content presented to individual users and user groups.
Feedback and analytics
Personalization provides a complete logging framework for collecting data on how visitors are using your Web site. If Feedback is enabled, data is automatically collected about each Personalization rule that is fired. In addition, development tools enable Web sites to collect a variety of data related to visitors' actions and behavior. By default this data is logged to a standard database schema for later analysis and reporting. The framework is also extensible, allowing Web sites to customize and supplement the way data is collected and stored to more fully meet their needs.

HCL Digital Experience 9.5 [Legacy content]
- Overview
  HCL Digital Experience provides a single access point to web content and applications, while it delivers differentiated, personalized experiences for each user across multiple touchpoints, such as web, mobile, hybrid mobile/web applications, and more.
- Supported migration paths
  Migration is supported between equivalent HCL Digital Experience offerings.
- Supported installation and upgrade paths
  Installation and upgrade is supported between equivalent HCL Digital Experience offerings.
- Getting the software
  New and existing users need to register at the HCL Software License Portal and download their entitled HCL Digital Experience package(s).
- Creating your website
  Review the following topics to understand how to create your website using the latest HCL Digital Experience.
- Installing HCL Digital Experience
  Review the planning information on HCL Digital Experience, then select your operating system and installation pattern that most reflects your business needs.
- Configuring
  Run the following tasks after you install and deploy HCL Digital Experience. They address tasks that are typically run one time and have a global effect. Some configuration changes are made more frequently or do not have a global effect. These tasks are addressed in the Administering section.
- Backup and restore
  Backup and recovery of data files and databases is an essential operation for any business system, particularly for data and applications that run in production environments. Create and follow a plan for backing up and recovering data on all tiers of your HCL Digital Experience deployment. IBM Installation Manager must also be included in backup and recovery planning. If you back up the HCL Portal file structure and then install a fix pack, your HCL Digital Experience and IBM Installation Manager become out of sync after you restore the HCL Portal file system. This condition is not recoverable.
- Migrating
  Successful migration requires significant planning and preparation, understanding the tools that are involved, and careful execution of the appropriate steps in the order provided.
- Integrating
  Integrate HCL Digital Experience with software such as HCL Sametime to enable your users to collaborate more easily. You can also use the unified task list portlet to integrate HCL with your backend business process software, such as IBM Process Server.
- Administering
  Use the administration tools that are provided with the HCL Digital Experience to do various day-to-day administration tasks.
- Securing
  Security tasks include setting up property extension databases and custom user repositories, configuring and activating SSL, and configuring authentication. In addition, tasks such as activating Federal Information Processing Standards (FIPS) and NIST SP800-131a security modules and configuring external security managers such as Security Access Manager might be required to secure your portal environment.
- Monitoring
  HCL Portal includes tools and features to help you monitor the portal site.
- Setting up a website
  Setting up a website includes, creating pages, adding navigation, setting up search, and adding content to the site. Themes are used to customize the portal's look-and-feel. Out-of-the-box templates and the site wizard can help you set up your portal site faster. You can add wikis and blogs to your site and let users tag and rate content on your site.
- Staging to production
  During portal solution development, the solution is initially developed, tested, and refined on one server or a limited number of servers. The solution is deployed later on live systems, referred to as the production environment. The process of moving the solution from the development environment to the production environment is called staging.
- Developing
  This section includes developer documentation on extending applications and development assets for HCL Portal and HCL Web Content Manager.
- Docker and Containerization
  Find topic information about Docker and Containerization for HCL Digital Experience.
- Practitioner Studio
  Practitioner Studio is a newly designed user experience for HCL Digital Experience. Please see the following pages to understand how the new navigation is organized.
  - Working with Practitioner Studio
    Learn how to enable, configure and disable Practitioner Studio on the latest version of HCL Digital Experience.
  - Web content
    Learn more about managing libraries, creating, editing or cleaning up data, and setting up syndication for HCL Digital Experience web content management.
  - Site templates
    Site templates are configured and managed using Site Builder. If you choose not to enable Practitioner Studio, you can still manage Site Templates using the Application navigation menu in the toolbar.
  - Themes
    Learn how to use the Theme Manager portlet and the Theme Optimization Analyzer in creating and developing theme web content.
  - Personalization
    Learn how to configure your HCL Digital Experience portal site as an Administrator.
    - Digital Experience Personalization
      Digital Experience Personalization provides automatic customization of website content presented to individual users and user groups.
      - How a site is personalized
        Use this topic to understand how to define a personalized list of new articles for a website, such as a section of an intranet site for targeted employee bulletins or where the content of the site is tailored to the particular user.
      - Personalization terms
        The concepts and principles for working with Portal Personalization require an understanding of terminology.
      - The Personalization interface
        The Portal Personalization user interface consists of three portlets: the Personalization Navigator, Personalization Editor, and the Personalized List.
      - Publishing personalization rules
        HCL Digital Experience Personalization sends published rules across HTTP to a servlet which resides on each personalization server.
      - The Web Content resource collection
        The Web Content resource collection allows you to write rules that select lists of content from the HCL Web Content Manager.
      - The Portal User resource collection
        The Portal User resource collection uses public APIs provided by HCL Digital Experience to access user information.
      - LikeMinds Recommendations
        Personalization contains a dynamic recommendation system based on LikeMinds, which is software that is used with your e-commerce applications.
      - Feedback and analytics
        Personalization provides a complete logging framework for collecting data on how visitors are using your Web site. If Feedback is enabled, data is automatically collected about each Personalization rule that is fired. In addition, development tools enable Web sites to collect a variety of data related to visitors' actions and behavior. By default this data is logged to a standard database schema for later analysis and reporting. The framework is also extensible, allowing Web sites to customize and supplement the way data is collected and stored to more fully meet their needs.
        Feedback subsystem overview
        The Feedback listener captures data and writes it to the Feedback database schema for subsequent reporting, a capability which can be used to persist data in ways that specifically meet your requirements.
        Enable logging
        Create and set up the Feedback database. Then, enable logging on the runtime server that hosts Feedback data.
        Feedback properties file
        The FeedbackService.properties file contains several customizable properties that are used by the Feedback component. These properties are used to enable custom log listeners, to tune the performance of the Feedback data collection system.
        Rule logging
        If logging is enabled, rule information is automatically logged whenever a rule is executed.
        Logging beans
        Use logging beans to log data about a Web site visitor's actions, category interests, and ratings.
        LogManager
        When data is logged by either logging beans or rules, log events are generated and are routed to a controller for processing. LogManager is the class that implements this controller. There is a single instance of the LogManager within the Personalization run-time. It is responsible for receiving all logged events and distributing these events to listener objects that implement the LogListener interface and are registered with the LogManager.
        Listeners and persistence
        Log listeners process the log events originating from either logging beans or rules.
        Classes and APIs for writing custom listeners
        In order to write custom listeners, it is necessary to familiarize yourself with the classes representing logging events and info that is contained in those events. A reference of these classes is provided here.
        Reports
        Once data has been logged to the Feedback database schema, it is possible to use any reporting tool that can connect to a standard SQL database to generate reports based on this data. Reference the Feedback database schema section of the Information Center when writing such reports.
        Feedback database schema
        The Feedback schema, within the Feedback database, stores data about your Web site visitors' actions. This schema is closely aligned with the Tivoli Site Analyzer schema.
      - Developing a personalized portlet
        This exercise demonstrates how to use Personalization features of HCL Digital Experience and Rational Application Developer to build your first personalized portlet. Your final result is a working portlet that uses Personalization rules and content spots to display personal news based on user attributes (or profiles).
      - Personalization programming reference
        HCL Digital Experience provides the programming model, processes, and APIs for the Personalization rules and resource engines.
      - Personalization APIs
  - Portal administration
    Use the Portal administration portlets that are provided with HCL Digital Experience to do various day-to-day administration tasks.
  - Registration/Edit my profile
    Managing Registration/Edit my Profile is one of the available Administrator-related features in the Practitioner Studio interface.
- HCL Experience API
  This shows developers how to provision, configure, and use the HCL Experience API with the HCL Digital Experience 9.5 platform.
- HCL Content Composer
  The HCL Content Composer delivers simplified processes for creating and managing Digital Experience site content.
- HCL Digital Asset Management
  HCL Digital Asset Management (DAM) adds a central platform to store and include rich media assets in Digital Experience site content to present engaging, consistently branded experiences across digital channels.
- The Woodburn Studio demo site
  The Woodburn Studio is a website that demonstrates the use of some of the popular HCL Digital Experience features.
- Reference
  View information that can help you use our product documentation including terms of use, trademarks, and more.

Feedback and analytics | HCL Digital Experience

Personalization provides a complete logging framework for collecting data on how visitors are using your Web site. If Feedback is enabled, data is automatically collected about each Personalization rule that is fired. In addition, development tools enable Web sites to collect a variety of data related to visitors' actions and behavior. By default this data is logged to a standard database schema for later analysis and reporting. The framework is also extensible, allowing Web sites to customize and supplement the way data is collected and stored to more fully meet their needs.

Personalization provides a complete logging framework for collecting data on how visitors are using your website. If Feedback is enabled, data is automatically collected about each Personalization rule that is fired. In addition, development tools enable Web sites to collect a variety of data related to visitors' actions and behavior. By default this data is logged to a standard database schema for later analysis and reporting. The framework is also extensible, allowing Web sites to customize and supplement the way data is collected and stored to more fully meet their needs. Using the Personalization Feedback framework you can collect data to help answer questions such as:

How effective are the new campaign initiatives?
Which items have the highest clickthrough ratio?
What is the clickthrough ratio for health care products?
Which items have the highest view to purchase ratio?
What is the ratio for health care products?
Which rules are resulting in the most number of downloads?
During the month of December, which categories of pages were browsed most often (my special Christmas pages, or the regular part of my site)?