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HCL Digital Experience 9.5 [Legacy content]
Installing HCL Digital Experience
Review the planning information on HCL Digital Experience, then select your operating system and installation pattern that most reflects your business needs.
Installing the HCL Digital Experience software
The HCL Digital Experience is designed to help create, manage, simplify, and integrate your processes into an engaging online experience.
HCL Portal Express 9.5 - Server startup and installation
Learn how to resolve HCL Portal server startup/restart failure on HCL Portal Express 8.5 or 9.0 or new HCL Portal Express installation failures.

HCL Digital Experience 9.5 [Legacy content]
- Overview
  HCL Digital Experience provides a single access point to web content and applications, while it delivers differentiated, personalized experiences for each user across multiple touchpoints, such as web, mobile, hybrid mobile/web applications, and more.
- Supported migration paths
  Migration is supported between equivalent HCL Digital Experience offerings.
- Supported installation and upgrade paths
  Installation and upgrade is supported between equivalent HCL Digital Experience offerings.
- Getting the software
  New and existing users need to register at the HCL Software License Portal and download their entitled HCL Digital Experience package(s).
- Creating your website
  Review the following topics to understand how to create your website using the latest HCL Digital Experience.
- Installing HCL Digital Experience
  Review the planning information on HCL Digital Experience, then select your operating system and installation pattern that most reflects your business needs.
  - Planning to install HCL Digital Experience
    Before you install HCL Digital Experience in a production environment, assess your hardware and software needs, possible database configurations, security options, and LDAP server options.
  - Roadmaps to deploy your system
    Review the roadmaps to understand the common deployment, configuration, migration, and integration patterns.
  - Migrating to IBM WebSphere Application Server 9.0.5
    If you are installing the latest version of HCL Digital Experience, migrate your IBM WebSphere Application Server to 9.0.5.
  - Installing and preparing the prerequisite software
    Before you install HCL Digital Experience, make sure that the prerequisite software is installed, configured, and has the required fix packs applied.
  - Installing the HCL Digital Experience software
    The HCL Digital Experience is designed to help create, manage, simplify, and integrate your processes into an engaging online experience.
    - HCL Portal Express 9.5 - Server startup and installation
      Learn how to resolve HCL Portal server startup/restart failure on HCL Portal Express 8.5 or 9.0 or new HCL Portal Express installation failures.
    - Preparing your AIX system for installation
      Installing includes preparing your operating system, installing HCL Portal and HCL Web Content Manager, and completing the deployment configuration.
    - Preparing your Linux system for installation
      Installing includes preparing your operating system, installing HCL Portal and HCL Web Content Manager, and completing the deployment configuration.
    - Preparing your Windows system for installation
      Installing includes preparing your operating system, installing HCL Portal and HCL Web Content Manager, and completing the deployment configuration.
- Configuring
  Run the following tasks after you install and deploy HCL Digital Experience. They address tasks that are typically run one time and have a global effect. Some configuration changes are made more frequently or do not have a global effect. These tasks are addressed in the Administering section.
- Backup and restore
  Backup and recovery of data files and databases is an essential operation for any business system, particularly for data and applications that run in production environments. Create and follow a plan for backing up and recovering data on all tiers of your HCL Digital Experience deployment. IBM Installation Manager must also be included in backup and recovery planning. If you back up the HCL Portal file structure and then install a fix pack, your HCL Digital Experience and IBM Installation Manager become out of sync after you restore the HCL Portal file system. This condition is not recoverable.
- Migrating
  Successful migration requires significant planning and preparation, understanding the tools that are involved, and careful execution of the appropriate steps in the order provided.
- Integrating
  Integrate HCL Digital Experience with software such as HCL Sametime to enable your users to collaborate more easily. You can also use the unified task list portlet to integrate HCL with your backend business process software, such as IBM Process Server.
- Administering
  Use the administration tools that are provided with the HCL Digital Experience to do various day-to-day administration tasks.
- Securing
  Security tasks include setting up property extension databases and custom user repositories, configuring and activating SSL, and configuring authentication. In addition, tasks such as activating Federal Information Processing Standards (FIPS) and NIST SP800-131a security modules and configuring external security managers such as Security Access Manager might be required to secure your portal environment.
- Monitoring
  HCL Portal includes tools and features to help you monitor the portal site.
- Setting up a website
  Setting up a website includes, creating pages, adding navigation, setting up search, and adding content to the site. Themes are used to customize the portal's look-and-feel. Out-of-the-box templates and the site wizard can help you set up your portal site faster. You can add wikis and blogs to your site and let users tag and rate content on your site.
- Staging to production
  During portal solution development, the solution is initially developed, tested, and refined on one server or a limited number of servers. The solution is deployed later on live systems, referred to as the production environment. The process of moving the solution from the development environment to the production environment is called staging.
- Developing
  This section includes developer documentation on extending applications and development assets for HCL Portal and HCL Web Content Manager.
- Docker and Containerization
  Find topic information about Docker and Containerization for HCL Digital Experience.
- Practitioner Studio
  Practitioner Studio is a newly designed user experience for HCL Digital Experience. Please see the following pages to understand how the new navigation is organized.
- HCL Experience API
  This shows developers how to provision, configure, and use the HCL Experience API with the HCL Digital Experience 9.5 platform.
- HCL Content Composer
  The HCL Content Composer delivers simplified processes for creating and managing Digital Experience site content.
- HCL Digital Asset Management
  HCL Digital Asset Management (DAM) adds a central platform to store and include rich media assets in Digital Experience site content to present engaging, consistently branded experiences across digital channels.
- The Woodburn Studio demo site
  The Woodburn Studio is a website that demonstrates the use of some of the popular HCL Digital Experience features.
- Reference
  View information that can help you use our product documentation including terms of use, trademarks, and more.

HCL Portal Express 9.5 - Server startup and installation

Learn how to resolve HCL Portal server startup/restart failure on HCL Portal Express 8.5 or 9.0 or new HCL Portal Express installation failures.

Overview

Starting October 1st, 2018, attempts to start/restart the server on HCL Portal Express 8.5 or 9.0 will fail with the following error in SystemOut.log:

CLFBD0026E: The product HCL Portal Express does not have a valid license key installed and the evaluation period has expired. 
Functions specific to this product are not enabled.

or

CLFBD0030E: Caught error, message: Past the expiration date on license.

Similarly, attempts to install the product will also fail. A review of the installation logs will show the same CLFBD0026E and CLFBD0030E errors. The cause of this issue is an invalid license duration in the license file (wpe85.lic). This issue impacts both trial (evaluation) and non-trial versions of HCL Portal Express 8.5, 9.0 and new installations.

Recommended Solution

To apply iFix PH03610 solution, users need to visit the HCL Software License Portal page and download the fix.

Workaround

To address a server startup failure, remove the License Check application via the following steps:

Replace the existing file of the same name with the following: lc_adv_cfg.xml. Where
```
<PortalHome>/installer/wp.exp.wart/lcComponent/config/includes/lc_adv_cfg.xml
```
where <PortalHome> represents the installed location. By default, this is:
- Windows: C:\IBM\WebSphere\PortalServer
- Linux: /opt/IBM/WebSphere/PortalServer
- IBM i: /QIBM/ProdData/WebSphere/PortalServer/V85/Express
In the ConfigEngine directory of your Portal profile, run the following ConfigEngine task:
- Windows: ConfigEngine.bat action-remove-ear-wp.exp.wart/lcComponent -DWasPassword=<Was_admin-password>
- Linux: ./ConfigEngine.sh action-remove-ear-wp.exp.wart/lcComponent -DWasPassword=<Was_admin-password>
- IBM i: ConfigEngine.sh action-remove-ear-wp.exp.wart/lcComponent -DWasPassword=<Was_admin-password>
The server should now start successfully.

To address a failed installation:

Temporarily reset the system clock for the operating system to a date prior to Oct 1, 2018.
Install the product.
Run through the steps above to remove the License Check application and avoid any subsequent server startup failures.
Reset system clock back to current date.