Home
HCL Digital Experience Product Documentation
Welcome to the product documentation for HCL Digital Experience. Find information about how to install, configure, maintain, and use HCL Web Content Manager and HCL Portal Server, Enable, and Extend solutions.
HCL Digital Experience 8.5
Learn how to install, configure, troubleshoot, maintain, and use Version 8.5 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
Overview
HCL Digital Experience (formerly IBM WebSphere Portal and IBM Web Content Manager) empowers you to create, manage, and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile. and hybrid mobile/web applications and more).
Types of websites
Different types of websites require different solutions and use different applications and features. These examples describe details of different websites and the types of applications and features that are required to deliver them.
E-library site
An online library site is dedicated to providing access to a large amount of content. The prime example is a news site, where new content is created throughout the day, every day of the week and is published online and then archived as it becomes out of date. Other examples include journals, analyst reports, and software libraries.

HCL Digital Experience Product Documentation
Welcome to the product documentation for HCL Digital Experience. Find information about how to install, configure, maintain, and use HCL Web Content Manager and HCL Portal Server, Enable, and Extend solutions.
- HCL Digital Experience 9.5
- HCL Digital Experience 9.5 [Legacy Content]
- HCL Digital Experience 9.0
  Learn how to install, configure, troubleshoot, maintain, and use Version 9.0 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
- HCL Digital Experience 8.5
  Learn how to install, configure, troubleshoot, maintain, and use Version 8.5 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
  - Overview
    HCL Digital Experience (formerly IBM WebSphere Portal and IBM Web Content Manager) empowers you to create, manage, and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile. and hybrid mobile/web applications and more).
    - What's new
      HCL Digital Experience provides new features for administrators, developers, and content authors. Start with the last supported release to leverage these new features on your site and then continue to get fixes, improvements, and new features with the latest cumulative fix. Use this section to get the quick highlights on these features and improvements.
    - Product capabilities
      HCL Digital Experience capabilities let you quickly implement web experiences that are engaging, flexible, and high performing. It delivers differentiated, personalized experiences for each user across multiple touchpoints (web, mobile, and hybrid mobile/web applications, and more). The HCL Digital Experience platforms, including foundation components such as HCL Portal, Web Content Manager, and Digital Asset Management services, support requirements for modern and adaptable digital experience platforms. Its capabilities and digital site delivery platform services enable designers, developers, marketers, and business professionals to collaborate and deliver digital experiences that are engaging, targeted, relevant and productive.
    - Types of websites
      Different types of websites require different solutions and use different applications and features. These examples describe details of different websites and the types of applications and features that are required to deliver them.
      - Intranet portal
        An intranet portal site is designed to allow information to be quickly disseminated to employees, to make common internal business processes more efficient and to provide a sense of community within an organization.
      - E-business site
        An e-business site is an externally facing site that is designed to market a company's products and services to consumers and allow them to purchase these items online. The focus of the site is on helping consumers match their needs to the appropriate product or service and maximizing their purchases.
      - Brochure-ware site
        A brochure-ware site is an externally facing site that acts as an organization's presence on the World Wide Web. The overriding focus is on representing the organization's brand to its potential customers.
      - E-library site
        An online library site is dedicated to providing access to a large amount of content. The prime example is a news site, where new content is created throughout the day, every day of the week and is published online and then archived as it becomes out of date. Other examples include journals, analyst reports, and software libraries.
      - Partner site
        The audiences for a partner site are the partners of an organization. The site provides information and applications that are not applicable to the broader audience of consumers. A partner site would typically require a login but would not use an automated registration system. The business partners would be known to the company and given a login to access the partner site.
  - Roadmaps to deploy your system
    Review the roadmaps to understand the common deployment, configuration, migration, and integration patterns.
  - Roadmaps to create your website
    Review the roadmaps to understand how to create your website.
  - Online Help
    This Online Help is made available in the HCL Digital Experience Help Center for quick references on how to install, configure, maintain, and use HCL Digital Experience.
  - Installing
    HCL Digital Experience provides flexible deployment options that range from proof-of-concept where you can examine and test functionality to a highly available and scalable production environment. Review the planning information to learn more about hardware and software requirements, high availability, scalability, supported topologies, and much more. Select your operating system and then select the installation pattern that most reflects your business needs.
  - Configuring
    Run the following tasks after you install and deploy HCL Digital Experience. They address tasks that are typically run one time and have a global effect. Some configuration changes are made more frequently or do not have a global effect. These tasks are addressed in the Administering section.
  - Backup and restore
    Backup and recovery of data files and databases is an essential operation for any business system, particularly for data and applications that run in production environments. Create and follow a plan for backing up and recovering data on all tiers of your HCL Digital Experience deployment. IBM Installation Manager must also be included in backup and recovery planning. If you back up the HCL Portal file structure and then install a fix pack, your HCL Digital Experience and IBM Installation Manager become out of sync after you restore the HCL Portal file system. This condition is not recoverable.
  - Migrating
    Successful migration requires significant planning and preparation, understanding the tools that are involved, and careful execution of the appropriate steps in the order provided.
  - Integrating
    Integrate HCL Digital Experience with software such as HCL Sametime to enable your users to collaborate more easily. You can also use the unified task list portlet to integrate HCL with your backend business process software, such as IBM Process Server.
  - Administering
    Use the administration tools that are provided with the portal to do various day-to-day administration tasks. There are two methods for editing portal setup: using the administration portlets or the XML configuration interface. The administration portlets are a convenient way to make real-time updates to the portal's configuration. While the XML configuration interface is suited to more advanced administration, including batch processing of updates.
  - Securing
    Security tasks include setting up property extension databases and custom user repositories, configuring and activating SSL, and configuring authentication. In addition, tasks such as activating Federal Information Processing Standards (FIPS) and NIST SP800-131a security modules and configuring external security managers such as Security Access Manager might be required to secure your portal environment.
  - Monitoring
    HCL Portal includes tools and features to help you monitor the portal site.
  - Setting up a website
    Setting up a website includes, creating pages, adding navigation, setting up search, and adding content to the site. Themes are used to customize the portal's look-and-feel. Out-of-the-box templates and the site wizard can help you set up your portal site faster. You can add wikis and blogs to your site and let users tag and rate content on your site.
  - Staging to production
    During portal solution development, the solution is initially developed, tested, and refined on one server or a limited number of servers. The solution is deployed later on live systems, referred to as the production environment. The process of moving the solution from the development environment to the production environment is called staging.
  - Developing
    This section includes developer documentation on extending applications and development assets for HCL Portal and HCL Web Content Manager.
  - Troubleshooting
    This section helps you resolve problems, use diagnostic tools and tracing to capture HCL Digital Experience system errors.
  - Reference
    View information that can help you use the Digital Experience Help Center including directory conventions, terms of use, trademarks, a glossary, and more.
  - Glossary
    This glossary includes terms and definitions for HCL Digital Experience.
  - Content Template Catalog 4.4
    The Content Template (CTC) is a set of templates that accelerate the process of building a website.

E-library site | HCL Digital Experience

An online library site is dedicated to providing access to a large amount of content. The prime example is a news site, where new content is created throughout the day, every day of the week and is published online and then archived as it becomes out of date. Other examples include journals, analyst reports, and software libraries.

Users would typically register for these sites, and might then be sent emails regularly summarizing the latest content. On a news site, the latest news might be free, but users might pay for access to archived content. On other types of "library" sites, users might pay for access to any of the content.

A number of components are used together to deliver an e-library site:

HCL Portal is used to provide a platform for the integration of content and applications that form the e-business site.
The overall theme and top-level navigation of the intranet is also managed by using HCL Portal.
The HCL Web Content Manager provides the micro-level layout of the content within the site, and is also used to directly build content.
For e-libraries where the content is presented as documents, then the FileNet Content Manager would be used to store and manage the documents.
A custom feed producer would be written to allow the Web Content Integrator to consume a feed from the FileNet Content Manager and the HCL Web Content Manager would be used to present the documents in a website.

An e-library site might have a large audience and a large amount of content.