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HCL Digital Experience Product Documentation
Welcome to the product documentation for HCL Digital Experience. Find information about how to install, configure, maintain, and use HCL Web Content Manager and HCL Portal Server, Enable, and Extend solutions.
HCL Digital Experience 8.5
Learn how to install, configure, troubleshoot, maintain, and use Version 8.5 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
Installing
HCL Digital Experience provides flexible deployment options that range from proof-of-concept where you can examine and test functionality to a highly available and scalable production environment. Review the planning information to learn more about hardware and software requirements, high availability, scalability, supported topologies, and much more. Select your operating system and then select the installation pattern that most reflects your business needs.
Installing the HCL Digital Experience software
The HCL Digital Experience is designed to help create, manage, simplify, and integrate your processes into an engaging online experience. HCL Portal and HCL Web Content Manager are a part of the HCL Digital Experience package. The product documentation uses HCL Digital Experience as a shorthand for HCL Portal and HCL Web Content Manager.
IBM i: Installing HCL Portal and HCL Web Content Manager
Installing the digital experience software includes preparing your operating system and using IBM Installation Manager to install HCL Digital Experience and Web Content Manager. Then, use the Configuration Wizard to complete the deployment configuration.
Preparing the Installation Manager
The IBM® Installation Manager is used to install installation packages such as HCL Digital Experience and IBM WebSphere® Application Server.

HCL Digital Experience Product Documentation
Welcome to the product documentation for HCL Digital Experience. Find information about how to install, configure, maintain, and use HCL Web Content Manager and HCL Portal Server, Enable, and Extend solutions.
- HCL Digital Experience 9.5
- HCL Digital Experience 9.5 [Legacy Content]
- HCL Digital Experience 9.0
  Learn how to install, configure, troubleshoot, maintain, and use Version 9.0 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
- HCL Digital Experience 8.5
  Learn how to install, configure, troubleshoot, maintain, and use Version 8.5 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
  - Overview
    HCL Digital Experience (formerly IBM WebSphere Portal and IBM Web Content Manager) empowers you to create, manage, and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile. and hybrid mobile/web applications and more).
  - Roadmaps to deploy your system
    Review the roadmaps to understand the common deployment, configuration, migration, and integration patterns.
  - Roadmaps to create your website
    Review the roadmaps to understand how to create your website.
  - Online Help
    This Online Help is made available in the HCL Digital Experience Help Center for quick references on how to install, configure, maintain, and use HCL Digital Experience.
  - Installing
    HCL Digital Experience provides flexible deployment options that range from proof-of-concept where you can examine and test functionality to a highly available and scalable production environment. Review the planning information to learn more about hardware and software requirements, high availability, scalability, supported topologies, and much more. Select your operating system and then select the installation pattern that most reflects your business needs.
    - Planning to install HCL Digital Experience
      Before you install HCL Digital Experience in a production environment, you need to assess your hardware and software needs, possible database configurations, security options, and LDAP server options. Skipping this important step can lead to unexpected results and costly delays.
    - Getting the software
      New and existing users need to register at the HCL Software Licensing Portal and download their entitled HCL Digital Experience software package(s).
    - Installing and preparing the prerequisite software
      Before you install the digital experience software, make sure that the prerequisite software is installed and configured. Depending on your environment, you might already have the prerequisites, such as a database server and user registry. Verify that the prerequisite software is the correct version, has the required fix packs applied, and is configured to work with the digital experience software.
    - Installing the HCL Digital Experience software
      The HCL Digital Experience is designed to help create, manage, simplify, and integrate your processes into an engaging online experience. HCL Portal and HCL Web Content Manager are a part of the HCL Digital Experience package. The product documentation uses HCL Digital Experience as a shorthand for HCL Portal and HCL Web Content Manager.
      - HCL Portal Express 8.5 - Server startup and installation
        Starting October 1, 2018, attempts to start or restart the HCL Portal server on HCL Portal Express Version 8.5 or 9.0 or deploy new installations will fail with errors due to an invalid license file (wpe85.lic). Learn more how to apply fix.
      - AIX: Installing HCL Portal and HCL Web Content Manager
        Installing the digital experience software includes preparing your operating system and using IBM® Installation Manager to install HCL Portal and HCL Web Content Manager. Then, use the Configuration Wizard to complete the deployment configuration.
      - HP: Installing HCL Portal and HCL Web Content Manager
        Installing the digital experience software includes preparing your operating system and using IBM Installation Manager to install HCL Portal and HCL Web Content Manager. Then, use the Configuration Wizard to complete the deployment configuration.
      - IBM i: Installing HCL Portal and HCL Web Content Manager
        Installing the digital experience software includes preparing your operating system and using IBM Installation Manager to install HCL Digital Experience and Web Content Manager. Then, use the Configuration Wizard to complete the deployment configuration.
        IBM i: Preparing your operating system
        Prepare the operating system to ensure a successful installation.
        Preparing the Installation Manager
        The IBM® Installation Manager is used to install installation packages such as HCL Digital Experience and IBM WebSphere® Application Server.
        Running the installation program in IBM i
        In order to install the latest version of HCL Digital Experience, users need to follow the proven, stable path. This means users must be on the previous one-level version of HCL Digital Experience plus applicable software fixes. Use the IBM® Installation Manager you have set up to install HCL Digital Experience 8.5 on top of the previous version with the applicable fixes.
        IBM i: Next steps
        The configuration process has changed. Use the Configuration Wizard to set up your integration with prerequisites, clusters, and more.
        Upgrading the SDK in IBM i
        Starting with HCL Digital Experience Combined fix pack 05, you can change your SDK Java Technology Edition from version 7.0 to version 7.1.Starting with HCL Digital Experience Combined fix pack 12, you can change your SDK Java Technology Edition to version 8.0.
        Rendering documents on IBM i
        To enable document preview function for HCL Web Content Manager and the Common Mail portlet, you must set up an HTML rendering server to work with HCL Digital Experience. Because IBM i does not contain native graphics support, you must install extra fonts to run the document conversion that is required by these functions. Document conversion enables HCL Digital Experience to convert documents that are produced by commonly used office programs into web pages so that they can be viewed and searched by users online. The additional fonts include an HTML rendering server that is known as X virtual frame buffer for the X server.
      - Linux: Installing HCL Portal and Web Content Manager
        Installing the digital experience software includes preparing your operating system and using IBM Installation Manager to install HCL Portal and Web Content Manager. Then, use the Configuration Wizard to complete the deployment configuration.
      - Solaris: Installing HCL Portal and Web Content Manager
        Installing the digital experience software includes preparing your operating system and using IBM Installation Manager to install HCL Portal and Web Content Manager. Then, use the Configuration Wizard to complete the deployment configuration.
      - Windows: Installing HCL Portal and Web Content Manager
        Installing the digital experience software includes preparing your operating system and using IBM® Installation Manager to install HCL Portal and Web Content Manager. Then, use the Configuration Wizard to complete the deployment configuration.
      - Supporting multiple profiles
        When you install HCL Digital Experience, a default configuration profile (wp_profile) is created. You can now create and maintain multiple profiles to create multiple independent portal instances; to create new profiles, and delete the old to recover from configuration problems; to create custom profiles to easily expand your cluster's capacity; or to update a Deployment Manager profile to handle portal servers without manual preparation steps. To support multiple profiles you must first prepare your system, create profiles, run configuration tasks on the profiles, and then maintain the profiles if you install maintenance packages. You might also need to update the configuration archive or delete a profile that is no longer required.
    - Installing add-ons
      You can use the Solution Installer through the Configuration Wizard to install and uninstall add-ons to an HCL Portal server instance. The Solution Installer uses the Portal Application Archive (PAA) format as the standard format for application distribution. Portal Application Archive (PAA) updates are not supported in the Configuration Wizard currently. For more information about updating add-ons using a command prompt, see the Managing your existing PAA file section.
    - Uninstalling the Digital Experience software
      Uninstalling the Digital Experience software is a multiple-step process and the method you use is dependent upon your configuration. Removing HCL Portal in a single-server configuration is different from removing HCL Portal from a cluster. Manual uninstallation instructions are provided for a single-server configuration in case of an error situation.
  - Configuring
    Run the following tasks after you install and deploy HCL Digital Experience. They address tasks that are typically run one time and have a global effect. Some configuration changes are made more frequently or do not have a global effect. These tasks are addressed in the Administering section.
  - Backup and restore
    Backup and recovery of data files and databases is an essential operation for any business system, particularly for data and applications that run in production environments. Create and follow a plan for backing up and recovering data on all tiers of your HCL Digital Experience deployment. IBM Installation Manager must also be included in backup and recovery planning. If you back up the HCL Portal file structure and then install a fix pack, your HCL Digital Experience and IBM Installation Manager become out of sync after you restore the HCL Portal file system. This condition is not recoverable.
  - Migrating
    Successful migration requires significant planning and preparation, understanding the tools that are involved, and careful execution of the appropriate steps in the order provided.
  - Integrating
    Integrate HCL Digital Experience with software such as HCL Sametime to enable your users to collaborate more easily. You can also use the unified task list portlet to integrate HCL with your backend business process software, such as IBM Process Server.
  - Administering
    Use the administration tools that are provided with the portal to do various day-to-day administration tasks. There are two methods for editing portal setup: using the administration portlets or the XML configuration interface. The administration portlets are a convenient way to make real-time updates to the portal's configuration. While the XML configuration interface is suited to more advanced administration, including batch processing of updates.
  - Securing
    Security tasks include setting up property extension databases and custom user repositories, configuring and activating SSL, and configuring authentication. In addition, tasks such as activating Federal Information Processing Standards (FIPS) and NIST SP800-131a security modules and configuring external security managers such as Security Access Manager might be required to secure your portal environment.
  - Monitoring
    HCL Portal includes tools and features to help you monitor the portal site.
  - Setting up a website
    Setting up a website includes, creating pages, adding navigation, setting up search, and adding content to the site. Themes are used to customize the portal's look-and-feel. Out-of-the-box templates and the site wizard can help you set up your portal site faster. You can add wikis and blogs to your site and let users tag and rate content on your site.
  - Staging to production
    During portal solution development, the solution is initially developed, tested, and refined on one server or a limited number of servers. The solution is deployed later on live systems, referred to as the production environment. The process of moving the solution from the development environment to the production environment is called staging.
  - Developing
    This section includes developer documentation on extending applications and development assets for HCL Portal and HCL Web Content Manager.
  - Troubleshooting
    This section helps you resolve problems, use diagnostic tools and tracing to capture HCL Digital Experience system errors.
  - Reference
    View information that can help you use the Digital Experience Help Center including directory conventions, terms of use, trademarks, a glossary, and more.
  - Glossary
    This glossary includes terms and definitions for HCL Digital Experience.
  - Content Template Catalog 4.4
    The Content Template (CTC) is a set of templates that accelerate the process of building a website.

Preparing the Installation Manager | HCL Digital Experience

The IBM® Installation Manager is used to install installation packages such as HCL Digital Experience and IBM® WebSphere® Application Server.

Procedure

If you have an existing Installation Manager, start it and go to File > Preferences. Then, click Updates. Click the Search for Installation Manager updates check box. This box enables the Installation Manager to search for updates the next time you run an installation or update.

If you do not have an existing Installation Manager, then complete the following procedure:

Start all servers and applications that require a port number to avoid port conflicts when installing HCL Digital Experience.
Type ping yourserver.yourcompany.com on a command line to verify that your fully qualified host name is properly configured.
Type ping localhost on a command line to verify that your network is properly configured.
If you are installing on a server with a firewall, antivirus, screen saver, or desktop search engine that is enabled, disable them before you install. If you do not disable them and the installation program detects them, a warning message displays during the installation or the installation might fail.
Run the following task from the IIM directory:
installc -acceptLicense.