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HCL Digital Experience Product Documentation
Welcome to the product documentation for HCL Digital Experience. Find information about how to install, configure, maintain, and use HCL Web Content Manager and HCL Portal Server, Enable, and Extend solutions.
HCL Digital Experience 8.5
Learn how to install, configure, troubleshoot, maintain, and use Version 8.5 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
Integrating
Integrate HCL Digital Experience with software such as HCL Sametime to enable your users to collaborate more easily. You can also use the unified task list portlet to integrate HCL with your backend business process software, such as IBM Process Server.
Integrating with SAP NetWeaver Portal
You can use HCL Integrator for SAP to integrate content from an SAP NetWeaver Portal into your HCL Digital Experience. You can integrate navigational structures and single content pieces.
Hints and tips for Integrator for SAP
Observe the following hints and tips in case of problems with Integrator for SAP.

HCL Digital Experience Product Documentation
Welcome to the product documentation for HCL Digital Experience. Find information about how to install, configure, maintain, and use HCL Web Content Manager and HCL Portal Server, Enable, and Extend solutions.
- HCL Digital Experience 9.5
- HCL Digital Experience 9.5 [Legacy Content]
- HCL Digital Experience 9.0
  Learn how to install, configure, troubleshoot, maintain, and use Version 9.0 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
- HCL Digital Experience 8.5
  Learn how to install, configure, troubleshoot, maintain, and use Version 8.5 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
  - Overview
    HCL Digital Experience (formerly IBM WebSphere Portal and IBM Web Content Manager) empowers you to create, manage, and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile. and hybrid mobile/web applications and more).
  - Roadmaps to deploy your system
    Review the roadmaps to understand the common deployment, configuration, migration, and integration patterns.
  - Roadmaps to create your website
    Review the roadmaps to understand how to create your website.
  - Online Help
    This Online Help is made available in the HCL Digital Experience Help Center for quick references on how to install, configure, maintain, and use HCL Digital Experience.
  - Installing
    HCL Digital Experience provides flexible deployment options that range from proof-of-concept where you can examine and test functionality to a highly available and scalable production environment. Review the planning information to learn more about hardware and software requirements, high availability, scalability, supported topologies, and much more. Select your operating system and then select the installation pattern that most reflects your business needs.
  - Configuring
    Run the following tasks after you install and deploy HCL Digital Experience. They address tasks that are typically run one time and have a global effect. Some configuration changes are made more frequently or do not have a global effect. These tasks are addressed in the Administering section.
  - Backup and restore
    Backup and recovery of data files and databases is an essential operation for any business system, particularly for data and applications that run in production environments. Create and follow a plan for backing up and recovering data on all tiers of your HCL Digital Experience deployment. IBM Installation Manager must also be included in backup and recovery planning. If you back up the HCL Portal file structure and then install a fix pack, your HCL Digital Experience and IBM Installation Manager become out of sync after you restore the HCL Portal file system. This condition is not recoverable.
  - Migrating
    Successful migration requires significant planning and preparation, understanding the tools that are involved, and careful execution of the appropriate steps in the order provided.
  - Integrating
    Integrate HCL Digital Experience with software such as HCL Sametime to enable your users to collaborate more easily. You can also use the unified task list portlet to integrate HCL with your backend business process software, such as IBM Process Server.
    - Integrate with collaboration software
      HCL Digital Experience integrates with collaboration software to provide you with more effective and cost-efficient ways of accessing information, sharing ideas, communicating and working together. Key software that HCL integrates with includes HCL Domino, HCL Sametime, and HCL Connections.
    - Integrating with Watson Content Hub
      Watson Content Hub is a cloud-based content management system that organizes your content and digital assets for quick retrieval and easy delivery. Integrate HCL Digital Experience with Watson Content Hub to retrieve assets to publish on your site.
    - Integrating business processes
      Access relevant tasks and activities for multiple business process management solutions from a single user interface. The Unified Task List portlet provides a single point of integration between multiple systems and displays tasks that HCL Portal users must complete to advance workflows. The topics in this section provide information and instructions for developing and customizing the Unified Task List.
    - Integrating with web applications
      The Web Application Bridge uses reverse proxy technology to integrate web-based content providers, such as the Microsoft SharePoint server, with HCL Digital Experience. Administrators must first define the virtual web applications or content providers. A lightweight iFrame portlet renders the content from the backend applications. Users can then access the iFrame on a page without requiring direct network access to the backend application. A special engine maps Uniform Resource Identifier (URIs) on the iFrame portlet to real URIs from the content providers.
    - Integrating with SAP NetWeaver Portal
      You can use HCL Integrator for SAP to integrate content from an SAP NetWeaver Portal into your HCL Digital Experience. You can integrate navigational structures and single content pieces.
      - Prerequisites and support for Integrator for SAP
        Integrator for SAP works with the prerequisites and under the conditions and limitations listed here.
      - Preparing your system environment and the prerequisites for Integrator for SAP
        To prepare your HCL Portal and the prerequisites for installing Integrator for SAP, make sure that you have all the required files and configure your outbound HTTP connections.
      - Installing Integrator for SAP
        Integrator for SAP is delivered as a portal application archive (PAA) file.
      - Configuring Integrator for SAP
        Before you can use the SAP navigation, you need to perform the configuration.
      - Performance tuning for Integrator for SAP
        See the following hints and tips that might help improve performance of your Integrator for SAP.
      - Hints and tips for Integrator for SAP
        Observe the following hints and tips in case of problems with Integrator for SAP.
      - Using HCL Web Application Bridge
        If you plan to use HCL Web Application Bridge, you need to configure all remote context roots.
    - Integrating with IBM MobileFirst
      You can integrate HCL Portal with MobileFirst to provide multi-channel support to your web communities. You can create a hybrid application that adds native device functions and a unified web experience on mobile device browsers and in mobile device native applications. You can use MobileFirst to create a hybrid application that adds native device functions to your portal.
    - Configure HCL Portal to work with HCL Connections
      Integrate the power of HCL Connections with HCL Portal application.
  - Administering
    Use the administration tools that are provided with the portal to do various day-to-day administration tasks. There are two methods for editing portal setup: using the administration portlets or the XML configuration interface. The administration portlets are a convenient way to make real-time updates to the portal's configuration. While the XML configuration interface is suited to more advanced administration, including batch processing of updates.
  - Securing
    Security tasks include setting up property extension databases and custom user repositories, configuring and activating SSL, and configuring authentication. In addition, tasks such as activating Federal Information Processing Standards (FIPS) and NIST SP800-131a security modules and configuring external security managers such as Security Access Manager might be required to secure your portal environment.
  - Monitoring
    HCL Portal includes tools and features to help you monitor the portal site.
  - Setting up a website
    Setting up a website includes, creating pages, adding navigation, setting up search, and adding content to the site. Themes are used to customize the portal's look-and-feel. Out-of-the-box templates and the site wizard can help you set up your portal site faster. You can add wikis and blogs to your site and let users tag and rate content on your site.
  - Staging to production
    During portal solution development, the solution is initially developed, tested, and refined on one server or a limited number of servers. The solution is deployed later on live systems, referred to as the production environment. The process of moving the solution from the development environment to the production environment is called staging.
  - Developing
    This section includes developer documentation on extending applications and development assets for HCL Portal and HCL Web Content Manager.
  - Troubleshooting
    This section helps you resolve problems, use diagnostic tools and tracing to capture HCL Digital Experience system errors.
  - Reference
    View information that can help you use the Digital Experience Help Center including directory conventions, terms of use, trademarks, a glossary, and more.
  - Glossary
    This glossary includes terms and definitions for HCL Digital Experience.
  - Content Template Catalog 4.4
    The Content Template (CTC) is a set of templates that accelerate the process of building a website.

Hints and tips for Integrator for SAP | HCL Digital Experience

Observe the following hints and tips in case of problems with Integrator for SAP.

Autosizing the SAP navigation page does not work for all themes in client-side mode

The automatic resize feature for the SAP navigation iframe does not work for static pages in client-side rendering mode with the Page Builder theme. Under these conditions a height of 600 pixels applies to the SAP navigation page. Autosizing the SAP navigation page works for pages with all themes rendered in server-side mode.

This limitation does not apply to the integrator portlet HCL Portal Integrator for SAP.

Replacement page in case of errors

If the SAP navigation retrieves an exception, it shows a replacement page as a child page to the navigation page. It shows a message such as the ones given in the following list. In this case check the system logs for the root cause of the exception. The following examples give some typical issues and their resolution.

EJQIA0017E: The Ajax Proxy returned HTTP: [403 Forbidden] when trying to get the SSO Token from URL: Reason: The Ajax Proxy blocked the request.; Action: Configure the Ajax Proxy. Verify the Ajax Proxy configuration by calling the Ajax Proxy directly: http://your_IBM_HCL Portal and HCL Web Content Manager.domain.com:port/wps/your_proxy/http/sap.ssoTokenURL-Value?hpaa.slotid=your_Credential_Vault_Slot_ID
EJQIA0017E: The Ajax Proxy returned HTTP: [502 Bad Gateway] when trying to get the SSO Token from URL: Reason: SAP NetWeaver Portal is not available.; Action: Make sure that SAP NetWeaver Portal is available.
EJQIA0017E: The Ajax Proxy returned HTTP: [504 Gateway Timeout] when trying to get the SSO Token from URL: Reason: SAP NetWeaver Portal is not available.; Action: Make sure that SAP NetWeaver Portal is available.