Welcome
Data Insights
The Insights feature provides DevOps metrics for your project data.
Insights dashboards management
Use the Insights dashboard feature to analyze project quality and efficiency.
Metric chart reference
Metric charts can be attached to dashboards, value streams, and applications in the Portfolio view.
Change Failure Rate metric

Release Notes
This document includes information about the new features introduced, defects fixed, and known issues identified in this version of HCL DevOps Velocity (Velocity). You can also find the installation and upgrade instructions along with the contact information of HCL Customer Support.
System Requirements
This document contains information about hardware and software requirements for HCL DevOps Velocity (Velocity).
Getting Started
This document provides an overview of HCL DevOps Velocity (Velocity).
High-Level Overview
Use HCL DevOps Velocity (Velocity) to automate your release lifecycle and manage your DevOps value streams.
Tutorials
Learn how to complete frequently-used tasks such as creating value streams.
Managing licenses
Configure your license or apply a trial key.
Administering
This guide describes how to install HCL DevOps Velocity (Velocity). After you install Velocity, you can perform administrative tasks such as license configuration, upgrading, migrating, managing access permissions and security. This guide is intended for system administrators.
Managing Value Streams
A value stream represents the objects and activities that you employ to deliver customer value, from initial concept to final delivered project.
Data Insights
The Insights feature provides DevOps metrics for your project data.
- Insights dashboards management
  Use the Insights dashboard feature to analyze project quality and efficiency.
  - Creating dashboards and favorites
    Create dashboards and favorites to manage metric data charts and graphs.
  - Analyzing data
    Managing Insights dashboards.
  - Metric chart reference
    Metric charts can be attached to dashboards, value streams, and applications in the Portfolio view.
    - Lead time, cycle time and dev-cycle time table metrics
      Lead time, cycle time and dev-cycle time table metrics provide refined granularity for issues.
    - Agile Churn metric
    - Change Failure Rate metric
      - Adding Change Failure Rate metric to the dashboard
        You can add the Change Failure Rate metric to the Velocity Measure dashboard.
      - Adding Change Failure Rate metric in the value stream
        You can add the Change Failure Rate metric in the value stream.
    - Flow Efficiency metric
    - GenAI metrics - Tech Preview
- Insights reports
  Insights reports are generated for the data that is aggregated in the Value streams, Pipelines, and Release categories. You can generate reports by clicking a button and then shared with the required stakeholders. You can run the following insights reports in HCL DevOps Velocity (Velocity) Measure.
Analytics Dashboards
Analytics creates team-specific dashboards that generate charts for each activity of the product development. HCL DevOps Velocity (Velocity) creates dashboards automatically while you create a team.
Releasing Software
A release is a repeatable plan that is used to drive deployments.
Extending Product Functions
Learn how to extend the function of VelocityVelocity Measure
How to
The topics in this section describe how to work with Velocity Measure features. Tutorials and workbooks are available for users of all experience levels.
Troubleshooting
Before you contacting support, gather background information and perform tasks that will assist in solving the problem. It helps to be as specific as possible and include all relevant information.
Notices for DevOps Velocity
This document provides information about copyright, trademarks, terms and conditions for the product documentation.
DevOps Velocity GDPR statement
General Data Protection Regulation (GDPR) has been adopted by the European Union (EU) and applies from May 25, 2018.
Glossary

Change Failure Rate metric

The Change Failure Rate (CFR) is the ratio of the number of failed changes to the total number of changes deployed within a specified time. It is expressed as a percentage, which helps teams to understand the rate at which their deployments are successful or failed.

The CFR is a key metric used to understand how the changes introduced in software are reliable. It calculates the percentage of changes that fail, which requires rollbacks, hotfixes, or other actions. As part of the DORA metrics, CFR measures the percentage of changes that need to be rolled back, fixed with a hotfix, or require other actions. This metric helps organizations to evaluate the stability of their deployment process.

Note:

Currently, HCL DevOps Velocity (Velocity) Measure supports CFR metric calculation only for the ServiceNow integration. You must integrate or upgrade your ServiceNow integration with plugin version 1.1.13 or later with custom field mapping for CFR metric calculation.

Velocity Measure calculates the CFR metric by using the following formula:

Where:

Number of failed changes: The total number of failed changes such as rollbacks or incidents triggered by those changes.
Total number of changes: The total number of changes made during the given time, such as code deployments, updates, rollbacks, incidents, or releases.

Here is an example of the calculation

A project had a total of 50 changes deployed, out of which 5 resulted in failures.

Therefore, Velocity calculates CFR as follows:

Display of the CFR metric in Velocity Measure

In Velocity Measure, the CFR metric is displayed on the Dashboards and Value Streams pages:

Dashboards page: CFR is displayed in the Dashboards by using a graph, which dynamically shows changes in the failure rate over time. You can group by days, month, week, quarter, year or with custom dates.
Value Streams page: The Value Streams page shows the CFR for changes in a specific value stream. It shows the percentage of failed changes in the value stream over the last 90 days.
The result is presented on the Value Streams page, which helps stakeholders to view the overall stability and reliability of the deployment process for the value stream.