Welcome
Troubleshooting
Before you contacting support, gather background information and perform tasks that will assist in solving the problem. It helps to be as specific as possible and include all relevant information.
Types of problems and checks to perform
This topic contains tips for troubleshooting

Welcome
Welcome to the HCL™ Accelerate version 2.1.x documentation, where you can find information about how to install, maintain, and use HCL Accelerate.
Release information
This document contains information about what's new, bug fixes, known issues, and upgrade notes.
Getting started
This document provides an overview of HCL™ Accelerate.
System requirements
High-level overview
Use HCL™ Accelerate to automate your release lifecycle and manage your DevOps value stream.
Learning
Learn how to complete tasks in HCL™ Accelerate.
Installing and upgrading
Migrating
Administering
A default HCL™ Accelerate administrator ID is included as part of HCL Accelerate. It is used to install and complete initial configuration tasks.
Managing value streams
A value stream represents the objects and activities that you employ to deliver customer value, from initial concept to final delivered project.
Developing data insights
The Insights feature provides DevOps metrics for your project data.
Releasing software
A release is a repeatable plan that is used to drive deployments.
Extending product functions
Learn how to extend the function of HCL™ Accelerate
How to
The topics in this section describe how to work with HCL™ Accelerate features. Tutorials and workbooks are available for users of all experience levels.
Troubleshooting
Before you contacting support, gather background information and perform tasks that will assist in solving the problem. It helps to be as specific as possible and include all relevant information.
- Viewing log files
- Types of problems and checks to perform
  This topic contains tips for troubleshooting
Glossary

Types of problems and checks to perform

This topic contains tips for troubleshooting

Images are not displaying

If there was an error pulling the images, there might be a network issue. Verify that the cluster can pull images from docker-hub and install the product again.

MongoDB connection error

If there is a MongoDB™ connection error, verify that the MongoDB is active and accessible from the Kubernetes™ cluster. This chart does not install MongoDB.

Domain cannot be accessed

Verify that the value for the url.domain is correct in the value file. The value is usually the Ingress host name or the hostname of your Kubernetes master node. If you have any reverse proxy in front of your Kubernetes cluster, that becomes your domain. Do not use the IP address.