Unable to start the agent
communication service because of an error: %1. HCL
DevOps Test Performance (Test Performance)will not be able to execute
schedules.
The agent communication service could not start. This service is a lightweight web server that agents use to communicate with the workbench and to serve web reports. Typically, this error occurs when a server process on the workbench computer is listening on the same port that Test Performance requires. This error can also occur when two instances of Test Performance run on the same workbench.
If multiple instances of the Test Performance workbench are running on the same computer, close all but one instance. These instances include Test Performance workbenches that are running on multiple user desktop systems. If the error message RPTS1002E_PORTS_CONSUMED is also displayed in the error log, see the message for that error. After the error is resolved, restart Test Performance.