Troubleshooting: IBM® Engineering Test Management

You can use workarounds to common problems that you might encounter when you work with Engineering Test Management.

Table 1. Troubleshooting Engineering Test Management

Solutions and workarounds to problems with Engineering Test Management

Problem Resolution
Test Integrations and APIs Agent 9.0 after configuring as a Rational® Quality Manager adapter to use TLSv1.2 does not connect to enable remote test execution. Install Test Integrations and APIs 9.1.0 or later. Otherwise, for 9.0 add the following Java parameter:

-Dhttps.protocols=TLSv1.2

For Test Integrations and APIs, add it to RQMAgent.ini.

For Test Integrations and APIs Agent, add it to the Library Manager JVM arguments.

Note: To see what protocol is used by the Agent when connecting to Engineering Test Management, add the following Java parameter to RQMAgent.ini and Agent.ini.

-Djavax.net.debug=all
After you execute tests or suites from Engineering Test Management, and click Test Results on RTCP (Click Here) from the Test Case or Test Suite Results window, a dialog opens prompting you to enter a database name. This dialog shows because you did not configure a project results database to use and so the connection to the database fails. You must configure the project results database and publish the results database connection details from the Test Integrations and APIs project that contains the tests and suites to Test Virtualization Control Panel. For more information, see Working with DevOps Test Integrations and APIs resources in IBM Engineering Test Management.
When Test Integrations and APIs Agent is using an Asian locale, results from executing Test Integrations and APIs tests and suites in Engineering Test Management do not show in an Asian language. Change the Asian locale to an English locale by using one of the following ways:
  • Edit Agent_installation_directory/RunTests.ini and append the following lines:
    
    -nl
    en
    
  • Edit Agent_installation_directory/LibConfig and add the following JVM argument:
    
    -Duser.language=en_US
    

Export the Test Integrations and APIs tests and suites again and execute them from Engineering Test Management. The results show in English in Engineering Test Management.