Troubleshooting
This guide describes how to analyze and resolve some of the common problems that you might encounter while you work with HCL OneTest™ Server.
Known issues are documented in the Release document and the link is in the Release Notes under the Known issues section. See Known issues.
You can contact HCL Support if you are unable to troubleshoot the problem. Gather all the required background information and provide the details to HCL Support for investigation. For more information, see HCL Customer Support.