Troubleshooting and Support

Learn how to troubleshoot some common issues with HCL DevOps Deploy (Deploy).

For assistance with Deploy, contact support.
Important:
Before you initiate a support request for Deploy, you must recreate the unexpected behavior in a standard environment. You must disable or remove all third-party products, including non-standard configurations and monitoring agents (such as Dynatrace or New Relic).

Product support covers only the configurations that are described in the official documentation. You must remove external variables to ensure that the issue can be properly isolated to the core Deploy system.