Installing agents remotely

You can install agents by using the HCL Launch web application.

Before you begin

You must have permission to see the Settings tab to install agents with this method.
For production environments, create a user account that is dedicated to running the agent on the computer where the agent is installed.
For production environments, create a user account that has the required privileges for the installation.
If the user account does not have the necessary privileges, the installation fails.
For AIX, HP, Solaris, Windows and Mac OS, the user account must have access to all working directories used in the process the agent runs.
For Linux and Unix OS, the user account must have root privileges in order to issue the su or sudo command when installing.
For z/OS environments, review the security requirements for the IBM z/OS computers.
Ensure that each computer where you are installing an agent has a supported version of the Java™ Runtime Environment (JRE) or Java™ developer kit.
If the target computer has an IBM® JRE or Java™ developer kit, update to a supported version of the IBM® JRE or Java™ developer kit.
Make sure that your networks and firewalls allow communication on the required ports. See Firewall and communication configuration.
Ensure that there is no limit on the maximum memory size and virtual memory size. For example, on most Linux™ systems, you can run the ulimit -m and ulimit -v commands and ensure that both return the value unlimited. To find out how to remove the limit on the maximum memory size and virtual memory size, see the documentation for the operating system.

An Agent Configuration Template will need to be assigned to the agent or agents.
1. Click Resources >Agent Configuration Templates.
2. Click on Create Agent Configuration Template on the right side of the page.
3. Give the template a name and description in the designated boxes.
4. Add teams that you want to give access.
5. Enter the URLs of the servers or relays where you would like agents to connect.
6. Click Save.
7. Click on the template name and click Add Agents to apply agents to the specific template.

Note: To install agents remotely on Windows™, see Installing agents on Windows through WinRS.

Note: Another option to install agents remotely is to add the Install Agent with SSH step ( HCL Launch Resources plug-in) or the WinRS Agent Install step (WinRS Agent Install plug-in) to a process.

About this task

You can install an agent by specifying its target location or install an agent that was previously discovered with the agent discovery feature. You can install several agents simultaneously, and, by using agent installation property sheets, ensure that all agents share basic parameters.

You can install agents only on computers that are running Linux™, UNIX™, Windows™, or Mac OS. For other systems, including z/OS® and IBM® i, see Installing agents from the command line.

Procedure

From the server, click Resources > Agents.
Complete one of the following steps to install an agent:
- If you know the target host, click Install New Agent.
- To install an agent that was discovered with the agent discovery feature, click the Install Agent action for the agent. Discovered agents have the Installable status.
For information about the agent discovery feature, see Discovering agents automatically.
In the Install New Agent window, select SSH.

Note: If you are installing a discovered agent, this step is skipped because the system type is automatically determined during discovery.
Enter the host name or IP address of the system where you want to install the agent in the Target Hosts field.
To specify multiple entries, type each one on a separate line.
Note: If you are installing a discovered agent, this step is skipped because the host or IP address is automatically determined during discovery.
Specify the following parameters:
1. Enter the SSH port address of the target system in the SSH Port field.
2. Select the Use Public Key Authentication check box to use public key authentication.
3. Enter a name for the agent in the Agent Name field.
  Note: If you enter multiple hosts in the Target Hosts field, the agent name is appended with a number. The number is incremented for each host after the first one.
  Note: There are some constraints to uses Public Key Authentication.
  - Private key must be in <userhome>/.ssh/id_rsa or <userhome>/.ssh/id_dsa , where <userhome> is the home of the user that the HCL Launch server process runs as.
  - HCL Launch does not support passphrase protected private keys.
  - Keypairs must be in the PEM format, OpenSSH formatted keys are not supported.
  For example, if you enter my_agent as the agent name and specify three hosts, the name of the agent for the first host is my_agent, the name of the agent for the second host is my_agent1, and the name of the third agent is my_agent2. Host names are processed from beginning of the list to the end.
Enter the name of the target host user with appropriate permissions in the Username field.
This user must have permission to edit the agent directory on the target host.
Enter the password that is associated with the user in the Password field.

Select an agent installation property sheet from the Agent Installation Properties list, or use New to create a property sheet.

Agent installation property sheets are templates that can be saved and used to install agents. You can create any number of agent installation property sheets. The agent installation properties are listed in the following table:

Table 1. Remote agent installation properties
Field	Description
Name	Name of the agent installation property sheet. This value is required.
Description	Property sheet description.
Agent Dir	Directory on the target where the agent is installed. This value is required.
Temp Dir Path	Path to the directory that is used during installation for temporary files. This value is required.
Server Host	Host name or IP address of the HCL Launch server or agent relay to which the agent connects. This value is required.
Server Port	The port that is used by the HCL Launch server or agent relay to connect to the agent. This value is required.
Proxy Host	Host name or IP address of the agent relay, if used.
Proxy Port	HTTP proxy port of the agent relay, if used. The default value is `20080`.
Auto Start	If you want to install the agent as a service, select Auto Start to run the agent automatically when Windows™ starts. Windows™ only.
Service Name	If the agent is installed as a service, enter a name for the agent service. Windows™ only.
Service User	If the agent is installed as a service, enter a user name that has appropriate permission to run a service. Windows™ only.
Service Password	If the agent is installed as a service, enter the password that is associated with the service user. Windows™ only.

Optional: Check Assign Team to assign the agent to a team.
1. Click Add .
2. Select the team to which you want to assign the agent from the Team list.
3. Select the agent role from the Role list.
  For information about teams, see Assigning teams directly to items
When you are done, click Save.

Results

Remotely installed agents start running automatically. If a remotely installed agent stops running, it must be restarted on the system that hosts the agent.

Upgraded or installed agents are migrated to compact mode. Note that agents are updated to compact only if the agent is installed/upgraded on a platform that supports compact agents.