Administering mobile access to Connections servers

Register devices, deny access to Connections, and wipe data from lost or stolen devices.

Using the Mobile Administration console, you can control which users and mobile devices can access your HCL Connections servers. In addition to denying access to specific users or specific devices, you can delete Connections data from devices, restore access to users or devices, and set password policies.

Tips:
  • Use this built-in security management capability if you do not already have a security management solution for mobile devices.
  • For information about client certificate authentication (also known as two factor authentication), see the Configuring access with client certificates topic.
Important: Ensure that you created the database for the Mobile Sever application. Verify that the database exists by completing the following steps:
  1. Log in to the WebSphere® Application Server Integrated Solutions Console on the system that hosts the Deployment Manager.
  2. Click Resources > JDBC > Data sources.
  3. Search the page for the mobile data source. If it is not present, install the MOBILE database. For more information, see Creating databases.

Registering devices

When a device connects to an HCL Connections server, it is automatically registered in the MOBILE database. You can view the inventory of every device and user that accessed the HCL Connections Mobile Server application. For more information, see the User and device data topic.
Tip: If a device that connects to a 4.0 server uses an version of the native app, the user is prompted to update the app.

Audit history

You can view the security and ID details of each registered device by clicking the device entry in the console. The audit history also shows who issued requests for changes to access and other configuration settings.

OS capabilities

Some operating systems provide different capabilities for security management of devices:
  • Android: All the features that are provided in the Mobile Administration console are supported.
  • iOS: The Connections Mobile password policy is not supported.

Configuring security for Mobile

The following topics describe how to configure security for Connections Mobile: