Working with user groups

Combining individual users into a group can make your administration tasks easier. For example, you can:

• Create groups such as Software Engineers or Managers, and subscribe them to different databases.
• Base an e-mail rule on a group (for example, notify the Quality Assurance group whenever a user submits a new defect).
• Write hook scripts or external applications with conditional logic for groups (for example, only members of the Managers group can reopen a defect marked Resolved).