Working with EmailPlus templates
Email templates consist of boilerplate text that has special substitution tags embedded in it. These tags are replaced by the value that they represent when the template is applied. The boilerplate can contain plain text or HTML code. EmailPlus supports three tag types:
- Current value field tags
- Old value field tags
- Meta tags
All tags are enclosed by special character sequences that define the tag type. EmailPlus is not limited to data that is contained in the record that a user is modifying. The template can include Information from anywhere in the HCL Compass environment.
| Opening sequence | Closing sequence | Tag type | Example |
|---|---|---|---|
| #? | ?# | Current field value. Any field that is defined in the record. | #?state?# |
| #% | %# | Old field value. Any field that is defined in the record. | #%state%# |
| #@ | @# | Meta tag name | #@URLofEntity@# |