Updating database subscriptions after replicating a database

When you add a new user database at the working schema repository site, replicate the new user database before subscribing users to it.

About this task

Users who are subscribed to the new database before it is replicated cannot log in to the new database replica until their database subscription is updated at the working schema repository site. An exception to this rule is when a user is subscribed to all databases. Users who are subscribed to all databases can access a new database without problems.

To update database subscriptions after replicating a database:
  1. Using the Designer, log in to the working schema repository. You must have at least User Administrator privileges.
  2. Click File > User Administration.
  3. Select the user who cannot log on to the replica.
  4. Click DB Subscriptions.
  5. In the Database Subscriptions window, click OK.
  6. Click Yes in the change confirmation box.
  7. Repeat steps 3 through 6 for each user who has subscription problems.
  8. Click Yes in the change confirmation box.
  9. In the User Administrator window, click Upgrade the user DB.
  10. In the Select Databases window, select the user database that you want to upgrade.
  11. Synchronize the change to all sites that have the subscription problem.

If the user is subscribed only to databases that are replicated, viewing the database subscriptions for the user now works at all sites that have a replica of the new user database. Sites that do not have this replica cannot view the database subscriptions for the user.