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Managing change and releases
Learn how to manage change and release in the product.
Using HCL Compass ALM
The application lifecycle management (ALM) packages and ALM schema provide out-of-the-box solutions for ensuring ALM best practices in your new or existing HCL Compass change management system.
Working with projects
All work in the ALM schema is organized by a Project. The Project can help provide the context, access control, and security model for your work.
Project process
You define and customize the work process for a Project by creating records for ALM types and work configuration.
Creating resolution codes

Creating resolution codes

About this task

Create a set of resolution codes that your team uses to indicate how they resolve Requests, Tasks, and Activities. Examples of resolution codes are Fixed, User Error, Unreproducible, Completed, Not a defect, and No Plan to Fix.

Procedure

In the HCL Compass client, click File > New > ALMResolutionCode.
Enter a name for the resolution code in the Name field. Enter a description of the code in the Description field.
Click OK.