Field Detail

• CLASSNAME

  public static final java.lang.String CLASSNAME
  

  The name of this class.

  See Also:

  Constant Field Values

Constructor Detail

• CreateTicklerCmdImpl

  public CreateTicklerCmdImpl()
  

Method Detail

• getTicklerComment

  public java.lang.String getTicklerComment()
  

  This method retrieves the tickler comment.

  Specified by:

  getTicklerComment in interface CreateTicklerCmd

  Returns:

  the tickler comment

• setTicklerComment

  public void setTicklerComment(java.lang.String astrComment)
  

  This method sets the tickler comment.

  Specified by:

  setTicklerComment in interface CreateTicklerCmd

  Parameters:

  astrComment - text of the comment.

• getTicklerReasonId

  public java.lang.Integer getTicklerReasonId()
  

  This method retrieves the tickler reason identifier. Tickler reason defines the purpose for a tickler.

  Specified by:

  getTicklerReasonId in interface CreateTicklerCmd

  Returns:

  the tickler reason identifier.

  See Also:

  createTickler

• setTicklerReasonId

  public void setTicklerReasonId(java.lang.Integer anTicklerReasonId)
  

  This method sets the tickler reason identifier. Tickler reason defines the purpose for a tickler.

  Specified by:

  setTicklerReasonId in interface CreateTicklerCmd

  Parameters:

  anTicklerReasonId - tickler reason identifier.

  See Also:

  createTickler

• getActionObjectId

  public java.lang.Long getActionObjectId()
  

  This method retrieves the identifier of the action object based on which this tickler is created. The action object are the types of object to which to-do item is associated. Valid values are as follows:

   ORDER=Order
   QUOTE=Quote
   RMA=Return
   USER=Customer
   
  

  Specified by:

  getActionObjectId in interface CreateTicklerCmd

  Returns:

  the action object identifier.

  See Also:

  createTickler

• setActionObjectId

  public void setActionObjectId(java.lang.Long anActionObjectId)
  

  This method sets the identifier of the action object based on which this tickler is created. The action object are the types of object to which to-do item is associated. Valid values are as follows:

   ORDER=Order
   QUOTE=Quote
   RMA=Return
   USER=Customer
   
  

  Specified by:

  setActionObjectId in interface CreateTicklerCmd

  Parameters:

  anActionObjectId - action object identifier.

  See Also:

  createTickler

• getActionObjectType

  public java.lang.String getActionObjectType()
  

  This method retrieves the type of the action object based on which this tickler is created. The action object types are the types of object to which to-do item is associated. Valid values are as follows:

   ORDER=Order
   QUOTE=Quote
   RMA=Return
   USER=Customer
   
  

  Specified by:

  getActionObjectType in interface CreateTicklerCmd

  Returns:

  the action object type.

  See Also:

  createTickler

• setActionObjectType

  public void setActionObjectType(java.lang.String astrActionObjectType)
  

  This method sets the type of the action object based on which this tickler is created. The action object types are the types of object to which to-do item is associated. Valid values are as follows:

   ORDER=Order
   QUOTE=Quote
   RMA=Return
   USER=Customer
   
  

  Specified by:

  setActionObjectType in interface CreateTicklerCmd

  Parameters:

  astrActionObjectType - action object type.

  See Also:

  createTickler

• getRemindOnDate

  public java.sql.Timestamp getRemindOnDate()
  

  This method retrieves the date-time when this tickler should next pop into the queue.

  Specified by:

  getRemindOnDate in interface CreateTicklerCmd

  Returns:

  the date-time when this tickler should next pop into the queue.

• setRemindOnDate

  public void setRemindOnDate(java.sql.Timestamp aRemindOnDate)
  

  This method sets the date-time when this tickler should next pop into the queue of the responsible member.

  Specified by:

  setRemindOnDate in interface CreateTicklerCmd

  Parameters:

  aRemindOnDate - date-time when this tickler should next pop into the queue.

• getAssignToMemberId

  public java.lang.Long getAssignToMemberId()
  

  This method returns the identifier of the Customer Service Representative(CSR) to whom this tickler is assigned.

  Specified by:

  getAssignToMemberId in interface CreateTicklerCmd

  Returns:

  the Customer Service Representative identifier.

• setAssignToMemberId

  public void setAssignToMemberId(java.lang.Long anAssignToMemberId)
  

  This method sets the identifier of the Customer Service Representative to whom this tickler is assigned.

  Specified by:

  setAssignToMemberId in interface CreateTicklerCmd

  Parameters:

  anAssignToMemberId - the Customer Service Representative identifier.

• getResources

  public AccessVector getResources()
                            throws ECException
  

  This method retrieves the resources that are accessed by this command.

  Specified by:

  getResources in interface ECCommand

  Overrides:

  getResources in class AbstractECTargetableCommand

  Returns:

  a vector of resource-action pairs.

  Throws:

  ECException

• performExecute

  public void performExecute()
                      throws ECException
  

  This method contains the business logic for this command.

  Specified by:

  performExecute in interface ECCommand

  Specified by:

  performExecute in interface com.ibm.websphere.command.TargetableCommand

  Overrides:

  performExecute in class AbstractECTargetableCommand

  Throws:

  ECException

• createTickler

  public TicklerAccessBean createTickler(java.lang.Integer storeId,
                                java.lang.String actionObjectType,
                                java.lang.Long actionObjectIndentifier,
                                java.lang.Integer ticklerReasonIndentifier,
                                java.lang.Long createdByUserIndentifier,
                                java.lang.String comment,
                                java.lang.Integer languageIdentifier,
                                java.sql.Timestamp remindOnDate,
                                java.lang.Long assignToMember,
                                java.lang.Integer assignToRole)
                                  throws ECException
  

  This method creates and returns a new tickler. A tickler reminds a Customer Service Supervisor or Customer Service Representative to perform an action. Example actions are calling a customer to get a replacement payment instruction or to review a price override.

  Parameters:

  storeId - the store identifier within which this tickler is of interest.

  actionObjectType - the type of the action object with which this tickler is associated; for example, QUOTE or ORDER

  actionObjectIndentifier - the internal reference number of the action object with which this tickler is associated.

  ticklerReasonIndentifier - the code of the reason for this tickler.

  createdByUserIndentifier - the identifier of the user who is creating this tickler.

  comment - the comment to accompany this tickler.

  languageIdentifier - the language identifier.

  remindOnDate - the date-time when this tickler should show up in the tickler queue; if not supplied, the current date-time will be used.

  assignToMember - the identifier of the Customer Service Representative(CSR) to whom this tickler is to be assigned; if not supplied, assignToRole will be used.

  assignToRole - the code of the Customer Service Representative(CSR) role to which the tickler is to be assigned if assignToMember is not supplied.

  Returns:

  tickler access bean.

  Throws:

  ECException

• reset

  public void reset()
  

  This method resets all the command parameters.

  Specified by:

  reset in interface com.ibm.websphere.command.Command

  Overrides:

  reset in class AbstractECTargetableCommand

• validateParameters

  public void validateParameters()
                          throws ECException
  

  This method validates the command parameters.

  Specified by:

  validateParameters in interface ECCommand

  Overrides:

  validateParameters in class AbstractECTargetableCommand

  Throws:

  ECException

• setRequestProperties

  public void setRequestProperties(TypedProperty reqParms)
                            throws ECApplicationException
  

  This method sets the request properties. TypedProperties is a wrapper to a java.util.Map.

  Specified by:

  setRequestProperties in interface CreateTicklerCmd

  Parameters:

  reqParms - request properties.

  Throws:

  ECApplicationException

• getTicklerId

  public java.lang.Long getTicklerId()
  

  This method retrieves the tickler identifier. Tickler id is the unique number to identify the to-do item.

  Specified by:

  getTicklerId in interface CreateTicklerCmd

  Returns:

  the tickler identifier.

• getAssignToRole

  public java.lang.Integer getAssignToRole()
  

  This method retrieves the Customer Service Representative(CSR) role to which the tickler is assigned.

  Returns:

  role to which tickler is assigned to.