Field Detail

• COPYRIGHT

  static final java.lang.String COPYRIGHT
  

  IBM copyright notice field.

  See Also:

  Constant Field Values

Method Detail

• getTicklerList

  TicklerDataBean[] getTicklerList()
  

  This method gets the list of ticklers. A tickler reminds a Customer Service Supervisor or Customer Service Representative to perform an action.

  Returns:

  list of ticklers

• getDataBeanKeyResponsibleMemberId

  java.lang.String getDataBeanKeyResponsibleMemberId()
  

  This method gets the ID of the Customer Service Supervisor or Customer Service Representative team. Identifier of the responsible member who should act on this to-do item.

  Returns:

  ID of the Customer Service Supervisor or Customer Service Representative team

• getUserId

  java.lang.String getUserId()
  

  This method gets the ID of the Customer Service Representative.

  Returns:

  ID of the Customer Service Representative

• getStatusList

  java.lang.String[] getStatusList()
  

  This method gets the status list of the ticklers. A tickler reminds a Customer Service Supervisor or Customer Service Representative to perform an action.

  Returns:

  status list of the ticklers

• getStoreIds

  java.lang.String[] getStoreIds()
  

  This method gets the IDs of the tickler store.

  Returns:

  IDs of the tickler store.

• getActionObjectTypes

  java.lang.String[] getActionObjectTypes()
  

  This method gets the action object types on search type option The action object types are the types of object to which to-do item is associated. Valid values are as follows:

   ORDER=Order
   QUOTE=Quote
   RMA=Return
   USER=Customer
   
  

  Returns:

  the tickler action object types.

• getResponsibleMemberIds

  java.lang.String[] getResponsibleMemberIds()
  

  This method gets the IDs of the responsible Customer Service Supervisor or Customer Service Representative team. Identifier of the responsible member who should act on this to-do item.

  Returns:

  IDs of the Customer Service Supervisor or Customer Service Representative team

• getNextTickleDateSD

  java.sql.Timestamp getNextTickleDateSD()
  

  This method gets the reminder on start time of the tickler.

  Returns:

  The remind on start time.

• getNextTickleDateED

  java.sql.Timestamp getNextTickleDateED()
  

  This method gets the reminder on end time of the tickler.

  Returns:

  The remind on start time.