Server installation and upgrade logs
Installation and upgrade log files are in the same directories, because those processes are completed by using the same installer. If you encounter any problems while installing or upgrading the server, refer to those log files for more information about any occurring errors.
Log files
There are several log files that are created either during the installation or upgrade, or only when the process failed or completed successfully. Each path starts with a variable that is specific to the operating system. Those variables are explained below the table.
Installation Status | Windows | Linux |
---|---|---|
In progress |
%USERPROFILE%\BFI_9.2.16 %USERPROFILE%\ia.log BESclient_installation_directory\LMT\BFI_upgrade.log |
$HOME/BFI_9.2.16 $HOME/ia.log BESClient_installation_directory\LMT\BFI_upgrade.log |
Failed |
%USERPROFILE%\BFI_9.2.16_timestamp_uniqueID_logs.zip |
$HOME/BFI_9.2.16_timestamp_uniqueID_logs.tar.gz |
Successful |
installation_directory\BFI_9.2.16_timestamp_uniqueID_logs.zip |
installation_directory/BFI_9.2.16_timestamp_uniqueID_logs.tar.gz |
- %USERPROFILE%
- Home directory of the user who installed the server, for example C:\Users\Administrator\.Important: When you upgrade by using a Fixlet, the upgrade runs under the
NT AUTHORITY\SYSTEM
user whose default home directory is C:\Windows\System32\config\systemprofile\.
- $HOME
- Home directory of the user who installed the BigFix client, for example /root/.
Log file contents
<Message Id="CODIN0215W" Severity="WARN">
<Time Millis="1381929782997"> 2013-10-16 15:23:02.997+02:00</Time>
<Server Format="IP">NC040226.kraklab.pl.ibm.com</Server>
<ProductI>dCOD</ProductI>d
<Component>Install</Component>
<ProductInstance></ProductInstance>
<LogText><![CDATA[CODIN0215W The following ports are in use: 9081, .
The installation process can be continued but the server will not be started.
The server has to be started manually after resolving the ports conflict.]]></LogText>
<Source FileName="com.ibm.license.mgmt.install.ia.common.CommunicationCommon"
Method="okToContinue"/>
<TranslationInfo Type="JAVA" Catalog="userLocales.InstallMessageEWI" MsgKey="checkPorts">
<Param><![CDATA[9081, ]]></Param></TranslationInfo>
<Principal></Principal>
</Message>
To learn more about errors and return codes that can appear in the logs, go to Server installation and uninstallation return codes.