DSA Recovery
When recovering a lost DSA server, all top-level BigFix relays (and therefore the entire deployment) should already be pointing to the remaining DSA server. It is recommended to leave all relays and clients reporting up to the working DSA server during this recovery procedure. If your existing relay settings do not allow this, isolate the server being restored on the network such that only the working DSA server can connect to it.
- If the master DSA server fails, run the following procedure on
the
BFEnterprise
SQL database to promote the secondary DSA server to master during restoration and replication of the failed server.
In this way you can install a new DSA server and you can run the Administration Tool on the secondary DSA server during the restoration of the failed server.declare @ServerID varchar(32) select @ServerID = convert(varchar(32),ServerID) from DBINFO execute [BFEnterprise].[dbo].[update_adminfields] 'Z:masterDatabaseServerID',@ServerID
- On the existing DSA server delete the failed DSA server id from
the database.
- First see what the existing DSA server id is by executing the
following SQL statement.
select ServerID from DBINFO
- List the IDs of the DSA servers:
select * from REPLICATION_SERVERS
- After identifying the failed server ID, run the following procedure:
execute BFEnterprise.dbo.delete_replication_server <ID>
- First see what the existing DSA server id is by executing the
following SQL statement.
- Restore the server operating system and database software in a pristine state without any BigFix server or the BigFix database remnants.
- Restore the following items from backup:
[IEM Server folder]\BESReportsServer\wwwroot\ReportFiles
[IEM Server folder]\Encryption Keys
(can be optionally restored by copying from the secondary server, or a new key generated by the Administration Tool)[IEM Server folder]\UploadManagerData
(optional, for faster recovery of SUA data if lost server was the SUA Source)[IEM Server folder]\wwwrootbes\bfmirror\downloads\ActionURLs
[IEM Server folder]\wwwrootbes\bfmirror\downloads\sha1
(optional, for faster recovery of cached files)cert.pem
file for Web Reports, if using HTTPSBESReporting
database in SQL Server
- Install BigFix server using the installer and the existing masthead. For additional information see Installing Additional Windows Servers.
- Set the following registry values:For 32-bit Windows systems, go to
[HKLM\Software\BigFix\Enterprise Server\FillDB]
or for 64-bit Windows systems, go to[HKLM\Software\Wow6432Node\BigFix\Enterprise Server\FillDB]
and then set the following values:"PerformanceDataPath"[REG_SZ] = "[IEM Server folder]\FillDB\FillDBperf.log" "UnInterruptibleReplicationSeconds"[DWORD] = 14400 (decimal) ReplicationDatabase=<DBName> ReplicationUser=<DBUser> ReplicationPassword=<DBPassword>
- Restart the BES FillDB service.
- Install BigFix client and console.
- After replication completes, run the following procedure on in
the SQL database to promote this newly restored BigFix server
to be the master server.
declare @ServerID varchar(32) select @ServerID = convert(varchar(32),ServerID) from DBINFO execute [BFEnterprise].[dbo].[update_adminfields] 'Z:masterDatabaseServerID',@ServerID
- Reinstall and reconfigure the Plugins. Configuration information can be gathered from the currently operating DSA server or from installation notes and configuration details kept by the Administrator.
- Set the following registry values and restart the BES FillDB service:
Go to
[HKLM\Software\Wow6432Node\BigFix\Enterprise Server\FillDB]
and then set the following values:"PerformanceDataPath"[REG_SZ] = "" "UnInterruptibleReplicationSeconds"[DWORD] = 120 (decimal)
- Launch the Administration Tool and update the replication interval
on this restored server to the desired level. Typically, this value
should match the interval set on the other DSA Server.Note: Depending on the size of the deployment, the replication process might take multiple days to complete. To validate its completion, look for a
Replication Completed
message in theFillDBperf.log
file. Connecting a separate BigFix console to each DSA server and comparing contents is another way to check that the data is synchronized in both deployments.